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View Full Version : My HPF Car feels Slow....


Ravij
04-21-2009, 09:51 PM
I just bought a cls 55 amg, and im in love with it! The power is sooo smooth. v8 sc...:drool:

My hpf m3 is struggling tough! I need a re-tune/ something fixed.... :bawling:
"Cough cough" Someone call me....

http://i40.photobucket.com/albums/e203/ravijj/IMG_0471.jpg
http://i40.photobucket.com/albums/e203/ravijj/IMG_0470z.jpg
http://i40.photobucket.com/albums/e203/ravijj/IMG_0473.jpg

2K5 325i
04-21-2009, 09:54 PM
You need medical attention.
-Chris

BMWhoa
04-21-2009, 09:55 PM
D A M N Ballin!!!!!!!!!!

M3_GTR
04-21-2009, 09:57 PM
:drool:

zan
04-21-2009, 10:01 PM
I just bought a cls 55 amg, and im in love with it! The power is sooo smooth. v8 sc...:drool:

My hpf m3 is struggling tough! I need a re-tune/ something fixed.... :bawling:
"Cough cough" Someone call me....

http://i40.photobucket.com/albums/e203/ravijj/IMG_0471.jpg
http://i40.photobucket.com/albums/e203/ravijj/IMG_0470z.jpg
http://i40.photobucket.com/albums/e203/ravijj/IMG_0473.jpg

If i was in your place i would buy an M5 my friend.Congratulations for the new car bro enjoy it!!!!:hi::hi::hi:

Mossive
04-21-2009, 10:28 PM
i see a cls 55, hpf m3, sport bike of some sort and a range rover? you have quite the stable

bimmerbum46
04-21-2009, 10:45 PM
i see a cls 55, hpf m3, sport bike of some sort and a range rover? you have quite the stable

well he is from Bellevue

Enjoy the car :4ngie:

119e46
04-21-2009, 10:46 PM
looks like a 2008 gsxr 1000. what do I win?

2K5 325i
04-21-2009, 10:53 PM
looks like a 2008 gsxr 1000. what do I win?

a ticket to the meatspin show.
-Chris

FTWeisse
04-21-2009, 10:56 PM
a ticket to the meatspin show.
-Chris

:spit:

WhiteOut323i
04-21-2009, 10:57 PM
what do you do!!!

Greg Ogden
04-21-2009, 11:00 PM
Nice!:bow:

bitsnbytes
04-21-2009, 11:17 PM
Please elaborate on your issues with your HPF kit- hope you get it resolved! This forum is great b/c people voice their issues as well as give praise to a manufacturer. Needs to go both ways...

BrisM3
04-22-2009, 12:14 AM
The CLS looks like a cockroach.

zeshon
04-22-2009, 12:23 AM
Holy **** you live in belleview? I live in Bellingham, and find myself in Seattle often enough. Any chance I could ride in a HPF M3 at some point?

HPF Chris
04-22-2009, 12:46 AM
I just bought a cls 55 amg, and im in love with it! The power is sooo smooth. v8 sc...:drool:

My hpf m3 is struggling tough! I need a re-tune/ something fixed.... :bawling:
"Cough cough" Someone call me....



I just called you and left you a message with my cell phone number. You know you can always call us or bring it by and we'll fix anything that's wrong with it. Sometimes a sensor will fail like a wideband sensor and can cause it to run a little rough. Just bring your car down and we'll fix it right up.

Chris.

BMWhoa
04-22-2009, 12:50 AM
D A M N now thats good quality customer service!!!!!!!! I know where I'm doing business when i can afford forced induction!

richyboycaldo
04-22-2009, 12:52 AM
There you go, forums rule!

BreakMyWallet
04-22-2009, 12:57 AM
fack. are you kidding me?

Greg Ogden
04-22-2009, 12:57 AM
Holy **** you live in belleview? I live in Bellingham, and find myself in Seattle often enough. Any chance I could ride in a HPF M3 at some point?

I live in mount vernon.:4ngie:

BimmerDude18
04-22-2009, 12:57 AM
I thought he was just saying the Merc. made the M3 feel slow and he needed even more power :rofl:

Ravij
04-22-2009, 01:42 AM
Hey Everyone,

Thanks for the comments!

Anyone local can have a ride.

Chris,
I understand where you are coming from, but its been over a month. Ive called many times and its "no worries, we'll get back to you tomorrow". I understand you have been busy but i need my car to run right.

No way is this thread to bash Hpf or there product. The kit and the shop is wonderful, much better then my sc kit... my what.. bf kit? hahaha If you are a hp freak, then you need a hpf kit..:)

My car is not hitting full boost, so i might need a re-tune or there is something up with my wastegate.
Ill keep you guys posted,

Thanks
Ravi

The benz will be a ep car soon! Some new major mods...

Boorah
04-22-2009, 01:46 AM
Sooooo.......which one do I get?

:D

SilenceA4
04-22-2009, 03:47 AM
Wait, so first VF kit had a problem, and now HPF? Oh noes! Better dump the kit again.

leletyM3
04-22-2009, 05:46 AM
Congrats on the new toy!!

bobm3
04-22-2009, 06:57 AM
injoy her well.....good luck with your m3 to hope it is something minor....
bobm3 :thumbsup::thumbsup:

HPF Chris
04-22-2009, 11:28 AM
Hey Everyone,

Thanks for the comments!

Anyone local can have a ride.

Chris,
I understand where you are coming from, but its been over a month. Ive called many times and its "no worries, we'll get back to you tomorrow". I understand you have been busy but i need my car to run right.

No way is this thread to bash Hpf or there product. The kit and the shop is wonderful, much better then my sc kit... my what.. bf kit? hahaha If you are a hp freak, then you need a hpf kit..:)

My car is not hitting full boost, so i might need a re-tune or there is something up with my wastegate.
Ill keep you guys posted,

Thanks
Ravi

The benz will be a ep car soon! Some new major mods...

Ravi,

I called your cell phone again this morning, and left you a private message and you aren't answering. We're always here, and you can always ask for me directly. If there is a phone number or person you are calling that hasn't been helpful you need to let me know. We can get your car in here any day of the week so I'm not sure where this is coming from. Please call me directly as this is the first I've heard of this.

Thanks.
Chris.

HPF Chris
04-22-2009, 02:12 PM
UPDATE:

I just got off the phone with Ravi. His car is having an oil leak from the lower intercooler pipe (oil coming from the turbo) and is having some boosting issues. At the time he originally called about the oil leak we had just finished designing the oil feed check-valve which prevents oil from leaking into the turbo after the engine is shut off. We had just placed our order for these new parts and were testing them on a few cars. When we were ready to begin installing them on customer's cars we failed to let him know we were ready to do his. I apologized to him for this, and we've scheduled his car in for service tomorrow. Thanks for your patience Ravi... We'll get your car dialed for Bimmerfest.

If any other customers of ours are seeing any oil on the ground or any smoking issues, please email our service tech, chrisk@horsepowerfreaks.com and we'll get you this check valve right away.

Take care,
Chris.

jagsm3
04-22-2009, 03:05 PM
Ravi

That M of yours is a beast. BTW - Ravi is my nephew. The M is his and he is a great kid working and going to school...but he gets tooo many tickets (thats were I come in:)). My sister (ravi's mom) has a sick stable...lucky kids - Randi get to drive a sick ass hummer and the bike, Rav's sister drives the Range Sport, and My sister the CLS55. Man I wish I had cars like that around me when I was his age lol.

Jag

Bimmer Dude Xi
04-22-2009, 03:17 PM
UPDATE:

I just got off the phone with Ravi. His car is having an oil leak from the lower intercooler pipe (oil coming from the turbo) and is having some boosting issues. At the time he originally called about the oil leak we had just finished designing the oil feed check-valve which prevents oil from leaking into the turbo after the engine is shut off. We had just placed our order for these new parts and were testing them on a few cars. When we were ready to begin installing them on customer's cars we failed to let him know we were ready to do his. I apologized to him for this, and we've scheduled his car in for service tomorrow. Thanks for your patience Ravi... We'll get your car dialed for Bimmerfest.

If any other customers of ours are seeing any oil on the ground or any smoking issues, please PM me and we'll get you this check valve right away.

Take care,
Chris.

Now that's customer service, I wish I had a HPF kit.

docwyte
04-22-2009, 05:49 PM
Nothing wrong with Ravi's old VF kit. It's been on my car several thousand trouble free miles...

Glad to hear you're getting the HPF kit sorted.

Ravij
04-22-2009, 06:05 PM
UPDATE:

I just got off the phone with Ravi. His car is having an oil leak from the lower intercooler pipe (oil coming from the turbo) and is having some boosting issues. At the time he originally called about the oil leak we had just finished designing the oil feed check-valve which prevents oil from leaking into the turbo after the engine is shut off. We had just placed our order for these new parts and were testing them on a few cars. When we were ready to begin installing them on customer's cars we failed to let him know we were ready to do his. I apologized to him for this, and we've scheduled his car in for service tomorrow. Thanks for your patience Ravi... We'll get your car dialed for Bimmerfest.

If any other customers of ours are seeing any oil on the ground or any smoking issues, please email our service tech, chrisk@horsepowerfreaks.com and we'll get you this check valve right away.

Take care,
Chris.
Thank you very much Chris...
I have no doubt my car will be up and running like a freak again!:hi:
Ravi

That M of yours is a beast. BTW - Ravi is my nephew. The M is his and he is a great kid working and going to school...but he gets tooo many tickets (thats were I come in:)). My sister (ravi's mom) has a sick stable...lucky kids - Randi get to drive a sick ass hummer and the bike, Rav's sister drives the Range Sport, and My sister the CLS55. Man I wish I had cars like that around me when I was his age lol.

Jag


Lookie lookie... My famous lawyer! Thanks for the kind words!

You forgot the most important car!!

http://i40.photobucket.com/albums/e203/ravijj/IMG_0474.jpg


Everybody needs a chevy.. chevy ridin hot boy..:P

jagsm3
04-22-2009, 06:54 PM
Ravi

Im sorry for leavin out the fastest and sickest car :bow::bow::bow:

eee4666
04-22-2009, 07:09 PM
So your mom's letting you turn her car into a EP project?

Greg Ogden
04-22-2009, 07:16 PM
Everybody needs a chevy.. chevy ridin hot boy..:P[/QUOTE]

My KIA will take that!:P Jag can tell ya i get more tickets in that then the HPF M3!:bawling:

AMG ETR
04-22-2009, 07:24 PM
Congrats on the CLS Ravi :)

Hang in there with HPF man, I have had a different issue every week, but each time HPF sends me a new part it gets better and better! I just installed a new wideband, new fuel injectors, new methanol fittings and the new checkvalve system, waiting on my intercooler back from anodyzing and I will see how it runs! No boost issues here tho so hope you get that fixed!
Evan

Ravij
04-22-2009, 10:28 PM
So your mom's letting you turn her car into a EP project?

:shhh: My mom hasnt even driven the car yet... Ima steal it from her!:craig:

Custom3
04-22-2009, 10:32 PM
niceeeee

mike86325
04-22-2009, 10:33 PM
The CLS looks like a cockroach.

hahaha +1

never noticed that before

SteelGray3
04-22-2009, 10:42 PM
****kkkinnnnnnnn Cockroachhhhhsss!

BadBoostedBmwM3
04-22-2009, 11:30 PM
Lucky dog!! What kind of power is the cls 55 amg making??? The only problem is its a tank, right?

RACEMX-M3
04-23-2009, 01:34 AM
I've had more than my share of issues with my HPF setup. Chris (or someone) from HPF always picks up my call or gets back to me within 24 hrs and resolves the issue immediately. Keep in mind I'm the 2.5 beta so issues are to be expected. HPF's customer service is > any I've seen. Posting a thread complaining your HPF M3 is slow vs a CLS 55 is lame. I think the CLS is aka a Banana? :lmao:

Ravij
04-23-2009, 03:31 AM
I've had more than my share of issues with my HPF setup. Chris (or someone) from HPF always picks up my call or gets back to me within 24 hrs and resolves the issue immediately. Keep in mind I'm the 2.5 beta so issues are to be expected. HPF's customer service is > any I've seen. Posting a thread complaining your HPF M3 is slow vs a CLS 55 is lame. I think the CLS is aka a Banana? :lmao:

I understand, And im happy for you.

Its been a month and a half and ive finally gotten a date to bring my car in. (I live 2.5 hours away) but whatever its all good now. Im dropping off the car tomorrow...

I like the shape of the cls... banana/insect :rofl:

btw.. Posting threads bashing your sc kit, when it made good power and just to discover you had buyers remorse, is lame.. ;)

ThizzInc
04-23-2009, 03:57 AM
:facepalm:

m3racing
04-23-2009, 09:23 AM
your fam is ballin. surprised your mom would want a amg rather then the reg. 500 or so

AMG ETR
04-23-2009, 09:34 AM
Wish I lived 2.5 hours away :( This whole waiting for parts back and forth accross and shootings videos and trying to explain things over the phone is tough :(
Consider yourself lucky that you can just take it there...

turboaddiction
04-23-2009, 10:36 AM
Nobody can beat HPF's customer service! NOBODY! :read:

Congrats on the mad stable! You are one lucky man! :hi:

HPF Chris
04-23-2009, 10:40 AM
Thanks guys.

Ravi and Scott, please don't get into a flame-war here. We're all part of the same HPF family. :)

Chris.

SMOKED
04-23-2009, 10:45 AM
I am a little lost. First you came on and said you just purchased an amg, and trashed hpf. Then your uncle came on and said that it was your mom's. Than chris extended out to you by phone and then a post on this thread. Chris then posted an update because you couldn't for some reason. Just a piece of advice and don't take this the wrong way, be honest with yourself and others and any situation that might arise, the outcome is sure to be better. Just a recommendation, and as far as trashing vendors on this forum, let us restrain. Sometimes vendors do make mistake, but let us evaluate ourselves as well. We are all human.

Good luck with your car it is a beautiful ride.

God bless

CWABimmer
04-23-2009, 11:00 AM
I am a little lost. First you came on and said you just purchased an amg, and trashed hpf. Then your uncle came on and said that it was your mom's. Than chris extended out to you by phone and then a post on this thread. Chris then posted an update because you couldn't for some reason. Just a piece of advice and don't take this the wrong way, be honest with yourself and others and any situation that might arise, the outcome is sure to be better. Just a recommendation, and as far as trashing vendors on this forum, let us restrain. Sometimes vendors do make mistake, but let us evaluate ourselves as well. We are all human.

Good luck with your car it is a beautiful ride.

God bless

First, "14 posts" w/ same as current month join date means someone is probably going to flame you only because Ravi and (even more so) Jag are legendary (at least in western Washington).

Second, you make a keen point. I figured that the Merc wasn't necessarily "his" as he's a college kid (which has been revealed in many prior threads), so I think "his" was more of an inference to "I can drive this AMG whenever I want" kind of thing - and he openly said it was his mom's and he was just planning on "stealing" it from her :) so he's not trying to claim ownership.

Lastly, :hi: Jag!

jagsm3
04-23-2009, 11:09 AM
First, "14 posts" w/ same as current month join date means someone is probably going to flame you only because Ravi and (even more so) Jag are legendary (at least in western Washington).

Second, you make a keen point. I figured that the Merc wasn't necessarily "his" as he's a college kid (which has been revealed in many prior threads), so I think "his" was more of an inference to "I can drive this AMG whenever I want" kind of thing - and he openly said it was his mom's and he was just planning on "stealing" it from her :) so he's not trying to claim ownership.

Lastly, :hi: Jag!


How you doing bro? Well said. Ravi only gets on vendors after trying to get things resolved by phone or e-mail/pm. For example he went through hell with VF for a long time before posting any problems.

As for the banana comments:loco:

Rav also gets to drive my rides too...

Jag

BruceWayne
04-23-2009, 11:13 AM
First, "14 posts" w/ same as current month join date means someone is probably going to flame you only because Ravi and (even more so) Jag are legendary (at least in western Washington).

Second, you make a keen point. I figured that the Merc wasn't necessarily "his" as he's a college kid (which has been revealed in many prior threads), so I think "his" was more of an inference to "I can drive this AMG whenever I want" kind of thing - and he openly said it was his mom's and he was just planning on "stealing" it from her :) so he's not trying to claim ownership.

Lastly, :hi: Jag!

not trying to start any argument cause i really dont care that much but the guy was right, in ravi's first post he said "I just bought a cls."

Ravi, sick M3 I love the V-CSL 1 pc shaved, and is that range s/c, love the CLS just not that color so much

Jag, love that CLS and the turbo, and what wrong with bananas they're delicious

CWABimmer
04-23-2009, 11:20 AM
not trying to start any argument cause i really dont care that much but the guy was right, in ravi's first post he said "I just bought a cls."

Ravi, sick M3 I love the V-CSL 1 pc shaved, and is that range s/c, love the CLS just not that color so much

Jag, love that CLS and the turbo, and what wrong with bananas they're delicious

haha no that's totally cool and you're right, I completely missed that.

Either way, these are some sick stables all within one family lol. If only my family had all these ridiculous cars....

SMOKED
04-23-2009, 11:24 AM
I understand i just joined, but one of the main reasons i haven't is too many people are negative towards others. This forum is not new to me as i am on my second m3 and have been reading for several years. This forum is a wealth of knowledge, and has been extremely helpful in many areas. It is just frustrating sometimes to see people ran through the dirt. We all take tremendous pride in our vehicles and the work put into them. So let's keep it a helpful forum.

And yes ravi and his family have some beautiful cars, and i would love to take a spin in any of them. Let's just keep the negativity out of the forum that is all i saying.

A great day to all

myksbmw
04-23-2009, 11:33 AM
I will let you drive my 325i for a week, and then you will know what slow is...............

Ravij
04-23-2009, 02:24 PM
First, "14 posts" w/ same as current month join date means someone is probably going to flame you only because Ravi and (even more so) Jag are legendary (at least in western Washington).

Second, you make a keen point. I figured that the Merc wasn't necessarily "his" as he's a college kid (which has been revealed in many prior threads), so I think "his" was more of an inference to "I can drive this AMG whenever I want" kind of thing - and he openly said it was his mom's and he was just planning on "stealing" it from her :) so he's not trying to claim ownership.

Lastly, :hi: Jag!

Thanks man,
You nailed it!:P

How you doing bro? Well said. Ravi only gets on vendors after trying to get things resolved by phone or e-mail/pm. For example he went through hell with VF for a long time before posting any problems.

As for the banana comments:loco:

Rav also gets to drive my rides too...

Jag

Thanks,

My uncle is like my car therapist! He knows everything about my car. Believe me, I wouldnt ost threads with out a reason...

I dropped my car off this morning.. 7:30am.. :lmao:

I will let you drive my 325i for a week, and then you will know what slow is...............
I drive chevy classic daily! Wanna trade?

not trying to start any argument cause i really dont care that much but the guy was right, in ravi's first post he said "I just bought a cls."

Ravi, sick M3 I love the V-CSL 1 pc shaved, and is that range s/c, love the CLS just not that color so much

Jag, love that CLS and the turbo, and what wrong with bananas they're delicious


Its a funny situation, because i was with my mom when she bought the car. The registration is under my name though. But the car was meant to be a "family" car/mom's car. I took delivery and picked it up. My mom has yet to drive it...:P


And so what if i claim the cls mine?:woot: I ordered some mods for it...

2K5 325i
04-23-2009, 02:26 PM
<-- HPF M3 NVS,
-Chris

tblue3cibm
04-23-2009, 02:42 PM
i wish i had your problems

///M3Turk
04-23-2009, 02:52 PM
:drool:

MSpired
04-23-2009, 04:38 PM
I understand, And im happy for you.

Its been a month and a half and ive finally gotten a date to bring my car in. (I live 2.5 hours away) but whatever its all good now. Im dropping off the car tomorrow...

I like the shape of the cls... banana/insect :rofl:

btw.. Posting threads bashing your sc kit, when it made good power and just to discover you had buyers remorse, is lame.. ;)

Majorrrrr props for that Ravi :bow:

GJGM3
04-23-2009, 04:43 PM
Ravi, you haven't even commented on the rest of the family's rides yet! I guess it runs deep and I see where you get it! LOL

Glad you're getting your ride fixed.

On a much broader scale you've certainly had your share of "issues" with F/I. Good luck. Still my fav 'vert and a beast at that!

SLVR JDM
04-23-2009, 04:47 PM
Gee, you know you've got fast cars when your HPF M3 feels slow, lol

Ravij
04-23-2009, 05:53 PM
Ravi, you haven't even commented on the rest of the family's rides yet! I guess it runs deep and I see where you get it! LOL

Glad you're getting your ride fixed.

On a much broader scale you've certainly had your share of "issues" with F/I. Good luck. Still my fav 'vert and a beast at that!
hahaha, whats up man.

I cant wait till i see your ess kit... That thing sounds like a complete beast rolling down the street!

My fi issuses are never ending.. maybe it was meant to be.. hahaha hopefully not. Hpf will take care of me!

Gee, you know you've got fast cars when your HPF M3 feels slow, lol

hahaha, The car needs a new tune.

But when i first picked up my car, words couldnt describe how fast the m3 was.

Thanks chris for the great customer support!

Ravi

GJGM3
04-23-2009, 06:11 PM
hahaha, whats up man.

I cant wait till i see your ess kit... That thing sounds like a complete beast rolling down the street!

My fi issuses are never ending.. maybe it was meant to be.. hahaha hopefully not. Hpf will take care of me!
Ravi

Ravi your issues seem to be well taken care of, especially in light of what you had to endure with that other kit.

My "kit" is somewhere over the Atlantic right now and in the good hands of FedEx (it made a stop in Paris, France - wi-wi, LOL). I thought it would be here today, but it'll be early next week. I hope to turn the boost up later this summer after I get my race headers/cats.

I want to roll with my two good HPF friends to beat up on some of the local P-cars, and I suppose they'll let me take care of their light work! LOL.

HPF Chris
04-23-2009, 07:51 PM
hahaha, whats up man.

I cant wait till i see your ess kit... That thing sounds like a complete beast rolling down the street!

My fi issuses are never ending.. maybe it was meant to be.. hahaha hopefully not. Hpf will take care of me!



hahaha, The car needs a new tune.

But when i first picked up my car, words couldnt describe how fast the m3 was.

Thanks chris for the great customer support!

Ravi

I want everyone to understand that nearly all of our customers do not have issues with their kits (especially when they first get them). There are a few things that have caused M3's with our turbo systems to not run as they should and I'd like to outline them below.

#1) Coil packs go out. This happens on every M3. Not a big deal when you aren't running boost because less energy is required to arc the spark plug gap. However.... when you're running 13psi, much more energy is required so a poor coil pack will no longer suffice. This ends up making the car sputter and sometimes backfire as boost kicks in. So to fix this problem, our customers have had to periodically replace the coil packs.

#2) Some turbo'd M3's have seen smoke out the tailpipe or oil in the intercooler pipe. This can also show up as a puddle under the intake pipe where the lower blow off valve is. We've worked with Precision turbo for over a year on this problem and have finally diagnosed the exact causes and created a fix for it. The Precision turbos leak oil into the exhaust and compressor housings when there's any residiual oil in the feed line. We run the oil pump for 15 seconds after the car is shut off to alleviate this problem. However... on some select M3's, the oil filter decides after a few minutes to drain a bunch of oil into the turbo once in a while. So we now have a check-valve to prevent this. We have yet to get the oil feed check valve in every existing turbo'd M3 but we're working on it. I posted a thread about this with videos and a resolution. http://forum.e46fanatics.com/showthread.php?t=662793.

#3) We had some of the quick disconnect methanol fittings leak over time. They weren't supposed to do this but they did. We now have new methanol fittings with every new kit and ship them to any existing customer whose car hesitates or sputters when running methanol. The hesitation occurs as a result of our safety mechanisms kicking in that drops the car to low boost anytime the methanol line pressure is outside our safety window. The new methanol fittings we are now using are gray and have a metal ring that holds tight even after the lines are removed and replaced several times.

#4) We've had several methanol pumps fail. These are FJO pumps that were advertised as 100% "methanol" compliant. On any customer that has had a methanol pump fail, we've sent them a new pump or installed a new pump in their M3. Sureflow makes these pumps for FJO and nearly every other methanol kit maker. The reason they don't fail "as much" in the other cars is because most people are using a 50-50 mix and it takes longer for the methanol to ruin the internal seals. Sureflow has been redesigning the pumps to be 100% resistant to methanol and hopefully the new batch will solve this problem. FJO is currently out of stock because Sureflow hasn't shipped them the new ones with the fix. We hope to have the new pumps shortly and hope this issue doesn't resurface.

#5) Some customers have had intermittent problems with their cars shutting off. We've almost always determined that there was a loose connection on one of the cables and the customer has been able to wiggle the cable and get it going again. We've addressed this issue with all of our new kits by gluing the pins into the connectors. We've also upgraded the connectors with a much more durable clip to hold it on tight.

#6) We've had a couple M3's have the wideband O2 sensors fail. As our turbo kits utilize o2 feedback to maintain perfect driveability, as soon as that sensor starts to fail, driveability suffers. For the few cars this has occured on, we sent them a new wideband O2 sensor.

#7) A few customers have had idling issues. We decided to purchase an ASNU flow testing machine so we could test injectors in house. We found that these customers with idling issues had mismatched injector flow ratings even though the injectors came with flow test results and were originally supposed to be a matched set. We sent those customers a brand new set of matched injectors and we now flow test all injectors "in house" prior to shipping them with our turbo systems.

We are getting closer and closer to the day when all of the parts included in our kit are 100% reliable with a reasonable lifespan. Not every part is designed to last forever such as coil packs, spark plugs and wideband sensors, but we can certainly choose better wear and tear parts that can last for a longer period. We have gone through a LOT of unchartered territory with our products. When you do this, and you get 40 turbo systems out there some with over 2 years of driving on them, you start to find the longer term items that can fail. When we first made the kit, things would show up immediately that wouldn't work. These we experienced on Jim's and my M3. After 5 kits we'd start to see short term items that would fail. These were usually as a result of basic design flaws we made with our kit or mistakes made by the manufacturers of our parts. As a result we improved the designs and often changed parts manufacturers to ones that could produce more consistent and reliable parts. After 20-30 kits, we started to see long term items that would fail such as wideband sensors and methanol pumps. Now with 40 kits and growing I feel that we're at the end of the product lifecycle and with all of the changes we've made to the kit to make it better, I've seen our support costs drop drastically.

The good news is... our customers have racked up nearly 1,000,000 miles on their turbo'd M3's and engine problems are nearly non existant. The amount of time we spend supporting our existing customer base has dropped even though we get more and more kits out there. There will always be calls for things like intercooler pipes getting smashed up and coil packs going out, but most of these things are relatively inexpensive, easy to replace, and anything that came with our kit comes with a 3 year warranty so we'll either install it for free or ship it to the customer for free. Making this kind of horsepower and doing it reliably on a car whose driver often knows very little about the technology or mechanics involved was a huge challenge. It requires OEM level product quality and dealership level support. I think we're 95% there with both. We may still make another design change to this kit in the future and may still have a few hiccups with our support system but I'm always going to work hard to push HPF towards that 100% goal.

Chris.

SC_TR0JAN_M3
04-23-2009, 08:17 PM
sounds like a lot of issues to be aware for the price tag.......... :facepalm:

HPF Chris
04-23-2009, 08:45 PM
sounds like a lot of issues to be aware for the price tag.......... :facepalm:

You will very rarely see a vendor post about flaws with their product. Some companies actually go so far as to require their customers to sign confidentiality agreements to keep them from talking about any problems they have with their vehicles after the parts are installed.

I have often decided to go public with each and every problem that arises for 3 reasons. #1) I want our existing customer base to know about these so if they're experiencing similar issues they can contact us and we can send any newer parts for free. #2) I want anyone purchasing our product to know that we are continually innovating to make our products "better". #3) I want anyone purchasing the kit to know that we will support them through these upgrades and were not just going to create a different version and different generation of the same product to sell to them, but we're going to upgrade the initial product they purchased for free.

It just takes one ride in one of our customers turbo'd M3's to understand the net gain with this approach. There will be plenty of them at Bimmerfest. I hope many of you can come down and go for some rides.

Take care,
Chris.

Ervin87
04-23-2009, 09:19 PM
Chris,

Your answers are always very professional and everything you are saying is correct. Nothing is going to be perfect initially, but constantly working on it to make it better is what HPF is all about. I am very glad
that you are active on this forum no matter what the situation is.

:thumbsup:

Nineteen89
04-23-2009, 09:31 PM
You will very rarely see a vendor post about flaws with their product. Some companies actually go so far as to require their customers to sign confidentiality agreements to keep them from talking about any problems they have with their vehicles after the parts are installed.

I have often decided to go public with each and every problem that arises for 3 reasons. #1) I want our existing customer base to know about these so if they're experiencing similar issues they can contact us and we can send any newer parts for free. #2) I want anyone purchasing our product to know that we are continually innovating to make our products "better". #3) I want anyone purchasing the kit to know that we will support them through these upgrades and were not just going to create a different version and different generation of the same product to sell to them, but we're going to upgrade the initial product they purchased for free.

It just takes one ride in one of our customers turbo'd M3's to understand the net gain with this approach. There will be plenty of them at Bimmerfest. I hope many of you can come down and go for some rides.

Take care,
Chris.

You guys will remain in business a very long time that way. I applaud you for that, it's just a shame that it isn't affordable to most. :(

ispeedm3
04-23-2009, 09:52 PM
You will very rarely see a vendor post about flaws with their product. Some companies actually go so far as to require their customers to sign confidentiality agreements to keep them from talking about any problems they have with their vehicles after the parts are installed.

I have often decided to go public with each and every problem that arises for 3 reasons. #1) I want our existing customer base to know about these so if they're experiencing similar issues they can contact us and we can send any newer parts for free. #2) I want anyone purchasing our product to know that we are continually innovating to make our products "better". #3) I want anyone purchasing the kit to know that we will support them through these upgrades and were not just going to create a different version and different generation of the same product to sell to them, but we're going to upgrade the initial product they purchased for free.

It just takes one ride in one of our customers turbo'd M3's to understand the net gain with this approach. There will be plenty of them at Bimmerfest. I hope many of you can come down and go for some rides.

Take care,
Chris.

ummmmm BIMMERFEST!!!!

Ill be there for sure!!

leletyM3
04-24-2009, 12:43 AM
I know nothing is perfect and I admire HPF's customer service nothing to hide and hopefully problems can be fixed gradually and eventually get a complete kit that will run smooth!

HPF Chris
04-24-2009, 12:54 AM
I know nothing is perfect and I admire HPF's customer service nothing to hide and hopefully problems can be fixed gradually and eventually get a complete kit that will run smooth!

We have 40 kits on the road and only a couple of them with very minor issues. And those are currently being addressed. :)

Safar
04-24-2009, 01:52 AM
sounds like a lot of issues to be aware for the price tag.......... :facepalm:

Ya, as if BMW's themselves don't have issues to be aware of for the price tag...

Subframe ripping out, window regulators, rear shocks plunging through the boot, exploding expansion tanks, water pumps seizing...
I never saw someone from Bavaria put together a list of commonly known flaws though, like HPF just did.

Dhohn
04-24-2009, 03:42 AM
The few problems that HPF freaks cars have are miniscule at best. I have been through 6 different cars that have either been supercharged or turbocharged and issues are something that comes with the territory. Chris has made a true attempt to be honest, forthcoming and upfront about any issues his customers have had. It is a very rare thing for a owner of a compnay even a performance company to spend this much time on forums and be this transparent about his products. I truly believe anyone who cant respect that should leave their car completely stock, they obviously don't spend a lot of time under your hood.


You truly define the ideal service experience, this is another example of why your company will always be on top.

deafboy
04-24-2009, 03:54 AM
Jags CLS > Ravi's CLS
Jags P-car > Ravi's M3


lol... you arent going to beat your uncle Ravi, just give it up. haha

kudos though, seriously :bow:

jagsm3
04-24-2009, 10:19 AM
Jags CLS > Ravi's CLS
Jags P-car > Ravi's M3


lol... you arent going to beat your uncle Ravi, just give it up. haha

kudos though, seriously :bow:

Cole

It aint even like that bro, well I hope not:loco:

Ravij
04-24-2009, 11:07 AM
Jags CLS > Ravi's CLS
Jags P-car > Ravi's M3


lol... you arent going to beat your uncle Ravi, just give it up. haha

kudos though, seriously :bow:

:rolleyes:

Im in no competition.....
my e46> then ur e46....:shhh:

Ultim8-One
04-24-2009, 11:32 AM
Ya, as if BMW's themselves don't have issues to be aware of for the price tag...

Subframe ripping out, window regulators, rear shocks plunging through the boot, exploding expansion tanks, water pumps seizing...
I never saw someone from Bavaria put together a list of commonly known flaws though, like HPF just did.

Not too sure if it was mentioned here .. but I want to add ..... "WINDOW REGULATORS" to this list ... lol :banghead:

I do wish the turbo kits were more affordable ...... maybe in my next life ??

AMG ETR
04-24-2009, 11:37 AM
Man and I am just the unlucky one that had/has just about every issue listed up there.... Its getting harder and harder to deal with the car not running right since I paid $20K (and justified that number to myself as this being a truely complete kit with all the best components). But when the car runs right it puts a smile on that you can't imagine... Well I am holding out that it gets fixed, but the time is coming that someone needs to come here from HPF of my car needs to go back to be fixed once and for all....
Evan

ozaer
04-24-2009, 11:39 AM
HPF may have some problems, but they have a great kit. When any problems arise, like the one at hand they are quick to fix it. Other companies would most likely say too bad, but HPF makes things right.

xPhantom
04-24-2009, 11:51 AM
damn Ravi. lol.
i wish i had an HPF M3 to call slow... haha.

blackbeard
04-26-2009, 05:07 PM
No offense but you have a 'nice car but please do not advertise the purchase of a car you didn't actually pay for. That understandably gets on my nervs as someone elses hard earned cash is going towards glorifying someone else

slixx1320
04-26-2009, 07:39 PM
You will very rarely see a vendor post about flaws with their product. Some companies actually go so far as to require their customers to sign confidentiality agreements to keep them from talking about any problems they have with their vehicles after the parts are installed.

I have often decided to go public with each and every problem that arises for 3 reasons. #1) I want our existing customer base to know about these so if they're experiencing similar issues they can contact us and we can send any newer parts for free. #2) I want anyone purchasing our product to know that we are continually innovating to make our products "better". #3) I want anyone purchasing the kit to know that we will support them through these upgrades and were not just going to create a different version and different generation of the same product to sell to them, but we're going to upgrade the initial product they purchased for free.

It just takes one ride in one of our customers turbo'd M3's to understand the net gain with this approach. There will be plenty of them at Bimmerfest. I hope many of you can come down and go for some rides.

Take care,
Chris.

Very well put Chris. Seeing all the hard work you put into these car's @ MFest is simply amazing.

See you and your crew @ Bimmerfest!

Project Dc2
04-27-2009, 01:31 AM
what most people dont realize is once you start getting into turboing non factory boosted cars, issues always arise with some function of the vehicle. It comes with the territory. if you wanted a turbo car that runs for days without much maintenance, go buy a dodge cummins turbo diesel truck. Even a twin turbo Porsche needs maintenance and these procedures are quite costly to perform as well. Start messing with leaded gas and methanol and You'll have to change out spark plugs more often and keep track of the way your turbo cars run. Same goes for supercharged vehicles, checking for belt slip and tension, spark plugs and charger leaks, blown off couplers and rips in intercooler coupler pipes.

I will still maintain my stand that HPF has great customer service. Not to mention their outstanding attention to detail and completeness when it comes down to the very last OEM style bracketry and fitment of the items on their vehicle. Custom cutting and bending each bracket to OEM specification is not cheap to do. However, it is very necessary for a high quality and differentiated product such as the HPF turbo kit.

HPF Chris
04-27-2009, 09:51 PM
Here is the reason for Ravi's "slower" HPF M3. His lower IC pipe was smashed in. These pipes can generally take quite a beating before they leak, but as you can see from these pictures there's only so much they can take until a car will start to lose boost pressure. If any of our other HPF M3 turbo kit owners see boost drop off or feel their car a bit more sluggish than usual, be sure to check your lower IC pipe. They hang a bit lower than the front undercarriage so if you go over a very tall speedbump you can smash them in.

We just installed the new carbon fiber intake air pipe on Ravi's M3, and will have Derek's new turbo'd M3 running toniight. We'll have your M3's ready for Bimmerfest on schedule. :)

Chris.

http://www.horsepowerfreaks.com/miscellaneous/m3turbokit/ravi/ravibentpipe1.jpg

http://www.horsepowerfreaks.com/miscellaneous/m3turbokit/ravi/ravibentpipe2.jpg

http://www.horsepowerfreaks.com/miscellaneous/m3turbokit/ravi/ravibentpipe3.jpg

mtran850
04-27-2009, 10:17 PM
:omg:

funkboy316
04-27-2009, 10:19 PM
I've scraped the sh** out of mine before but maaannnnnn you smacked that thing good! at least at wasnt something major.

BreakMyWallet
04-27-2009, 10:39 PM
ouch

MSpired
04-27-2009, 10:59 PM
Wow, I get the feeling Ravi doesn't have much respect for his car and money.... Just a gut feeling...

ballsdeepm3
04-27-2009, 11:04 PM
ive smacked mine bad too i hope it dont look like that. still runs good. ive had my stage 2 since thanksgiving and no problems

TaZaM3
04-28-2009, 12:26 AM
Geez!!! Thats some big damage!! How low does it actually hang?

bimmerbum46
04-28-2009, 12:30 AM
Wow, I get the feeling Ravi doesn't have much respect for his car and money.... Just a gut feeling...
:popcorn:

RACEMX-M3
04-28-2009, 12:38 AM
Geez!!! Thats some big damage!! How low does it actually hang?

It's about even with the lowest part of the front bumper, and the lowest part of the pipe is parallel to the front wheels so a speed bump should not do damage unless you hit it at full psi. If the pipe hits anything you WILL hear it and it should be no surprise why you have lost boost, unless you're deaf, drunk or stoned. or all 3. :rolleyes:

TiAgTouring
04-28-2009, 12:42 AM
I want your life

HPF Chris
04-28-2009, 12:42 AM
Geez!!! Thats some big damage!! How low does it actually hang?

It hangs a little below the frame rail. Because it is directly between the front wheels, the way to smack it is to drive over something without running your tires on it (e.g. not lifting the car via a standard speed bump). Robert found this out at MFest by driving over a BIG road titty in the underground garage. (that's probably not the proper termanology for a hump but that's what I've always called them) :)

As I recall, if we remove the air conditioning, we can run the pipe up and around but I made the executive decision to keep the A/C.

Chris.

Ravij
04-28-2009, 12:45 AM
Here is the reason for Ravi's "slower" HPF M3. His lower IC pipe was smashed in. These pipes can generally take quite a beating before they leak, but as you can see from these pictures there's only so much they can take until a car will start to lose boost pressure. If any of our other HPF M3 turbo kit owners see boost drop off or feel their car a bit more sluggish than usual, be sure to check your lower IC pipe. They hang a bit lower than the front undercarriage so if you go over a very tall speedbump you can smash them in.

We just installed the new carbon fiber intake air pipe on Ravi's M3, and will have Derek's new turbo'd M3 running toniight. We'll have your M3's ready for Bimmerfest on schedule. :)

Chris.

http://www.horsepowerfreaks.com/miscellaneous/m3turbokit/ravi/ravibentpipe1.jpg

http://www.horsepowerfreaks.com/miscellaneous/m3turbokit/ravi/ravibentpipe2.jpg

http://www.horsepowerfreaks.com/miscellaneous/m3turbokit/ravi/ravibentpipe3.jpg




:yikes::yikes: Wow, that***8217;s destroyed!

My car is pretty low, and ive been VERY cautious about speed bumps and driveways.

The scrapes are my fault. The crease happened on the way down to HPF. It was 4am and i merged onto the hwy. I noticed roadkill/block of wood or something and i hit it at 50mph:ben: It struck the passenger side with a loud thud! Looks like it hit the ic pipe! :censor:

http://i40.photobucket.com/albums/e203/ravijj/pics120.jpg
http://i40.photobucket.com/albums/e203/ravijj/pics116.jpg
Can i pick up the car tomorrow?


Wow, I get the feeling Ravi doesn't have much respect for his car and money.... Just a gut feeling...
Your gut feeling is wrong...hahah:P

I respect my car and money very much... Ask anyone who has seen my car in person, i keep it as clean as possible...


http://i40.photobucket.com/albums/e203/ravijj/ToysforTots234copy.jpg

HPFMTRE
04-28-2009, 12:51 AM
yeah i hit mine on this HUGE speed bump at MFest but it doesnt look anything like that geeezz dude lol...this speed bump was huge let me just tell you there was no way around it :banghead:

Ravij
04-28-2009, 12:55 AM
It's about even with the lowest part of the front bumper, and the lowest part of the pipe is parallel to the front wheels so a speed bump should not do damage unless you hit it at full psi. If the pipe hits anything you WILL hear it and it should be no surprise why you have lost boost, unless you're deaf, drunk or stoned. or all 3. :rolleyes:

Are you insinuating i drive drunk or stoned or being deaf? :loco:
My car is much lower then yours! The ic pipe sits lower then the front bumper...
I love to rally my car around my speedbump infested uni. parking lot!

As for my boost, I'd hit full boost at 3500rpm and loose 2-3psi around 4-4.5k rpm and then i'd be in full boost at 6500rpm till redline.

Ravi

SPDu4ea
04-28-2009, 01:02 AM
Is there enough room on the side of the pipe to make an ovalized version (for ~1" more ground clearance with the same cross-sectional area)?

HPFMTRE
04-28-2009, 01:10 AM
Are you insinuating i drive drunk or stoned or being deaf? :loco:
My car is much lower then yours! The ic pipe sits lower then the front bumper...
I love to rally my car around my speedbump infested uni. parking lot!

As for my boost, I'd hit full boost at 3500rpm and loose 2-3psi around 4-4.5k rpm and then i'd be in full boost at 6500rpm till redline.

Ravi

lol Noob HPF owner and Noob "My HPF car feels slow" thread...


:lmao: hahaha just kidding man :P ive hit that pipe many times no worries

RACEMX-M3
04-28-2009, 01:11 AM
Are you insinuating i drive drunk or stoned or being deaf? :loco:
My car is much lower then yours! The ic pipe sits lower then the front bumper...
I love to rally my car around my speedbump infested uni. parking lot!

As for my boost, I'd hit full boost at 3500rpm and loose 2-3psi around 4-4.5k rpm and then i'd be in full boost at 6500rpm till redline.

Ravi

Ravi,

Just giving you a hard time.. I've been too drunk to drive b4 too, ask Chris. :)

MSpired
04-28-2009, 01:13 AM
Your gut feeling is wrong...hahah:P

I respect my car and money very much... Ask anyone who has seen my car in person, i keep it as clean as possible...


I actually apologize and take my comment back, it looks like this is a common problem :chase:

HPFMTRE
04-28-2009, 01:14 AM
Ravi,

Just giving you a hard time.. I've been too drunk to drive b4 too, ask Chris. :)

+1 me too on my last comment hope you dont take it weird hahaha...hope you get it fixed and rippin on the street soon!

Ravij
04-28-2009, 01:23 AM
Ravi,

Just giving you a hard time.. I've been too drunk to drive b4 too, ask Chris. :)
haha, it's all good man! we shouldnt be bashing each other.. sorry bout my earlier posts.
I actually apologize and take my comment back, it looks like this is a common problem :chase:
I see you are heading for stage 3? hehe was just messing around!
+1 me too on my last comment hope you dont take it weird hahaha...hope you get it fixed and rippin on the street soon!

I took it very weird!

HPFMTRE
04-28-2009, 01:30 AM
haha, it's all good man! we shouldnt be bashing each other.. sorry bout my earlier posts.

I see you are heading for stage 3? hehe was just messing around!


I took it very weird!

thats weird..

HPF Chris
04-28-2009, 02:03 AM
Are you insinuating i drive drunk or stoned or being deaf? :loco:
My car is much lower then yours! The ic pipe sits lower then the front bumper...
I love to rally my car around my speedbump infested uni. parking lot!

As for my boost, I'd hit full boost at 3500rpm and loose 2-3psi around 4-4.5k rpm and then i'd be in full boost at 6500rpm till redline.

Ravi

Hey guys... Come on. Do I have to turn the boost down in both of your cars. he he j/k :)

Our HPF turbo M3 systems utilize boost targetting in the EMS. If any HPF equiped turbo system is running low on boost for whatever reason (e.g. a simple boost leak), the computer will compensate for that by keeping the wastegate closed longer and spinning the turbo at a higher rpm to try to make up for the leak. That is why your boost would fall flat at 4-4.5K rpm only to come back to full boost later in the powerband.

Chris.

Greg Ogden
04-28-2009, 10:29 PM
Mine almost looks like Ravi! :rofl:

DLSJ5
04-29-2009, 12:04 AM
Ravi,

Just giving you a hard time.. I've been too drunk to drive b4 too, ask Chris. :)

Scott, no vids lately? What the hell is wrong with you!!! :rofl: You see my run against the M5?

HPF Chris
04-29-2009, 12:32 AM
We replaced the lower IC pipe and added the HPF CF intake pipe on Ravi's M3. Here's his previous dyno results.

RAVI'S DYNO RESULTS BEFORE

http://www.horsepowerfreaks.com/miscellaneous/m3turbokit/ravi/RaviSAE.gif

RAVI'S DYNO TODAY (pump and pump+meth only) with new CF intake pipe

http://www.horsepowerfreaks.com/miscellaneous/m3turbokit/ravi/RaviNewSAE.gif


Chris.

TrippinBimmer
04-29-2009, 12:42 AM
Chris,

I guess ya'll got Ravij's ride all worked out? :D What was wrong with it?

-TrippinBimmer

BTW KICKA$$ Service Bro! :D Thanks for filling us in...

HPF Chris
04-29-2009, 10:20 AM
Chris,

I guess ya'll got Ravij's ride all worked out? :D What was wrong with it?

-TrippinBimmer

BTW KICKA$$ Service Bro! :D Thanks for filling us in...

See page 5.

http://forum.e46fanatics.com/showthread.php?t=668339&page=5

TrippinBimmer
04-29-2009, 12:38 PM
See page 5.

http://forum.e46fanatics.com/showthread.php?t=668339&page=5

Whoops..Miss that part :eek: To much studing for finials I guess...:cry:

docwyte
04-29-2009, 12:39 PM
Ravi, you may want to consider raising the ride height of your car some...

Not only will it protect the intercooler pipes, but your car will handle better as you don't have enough bump travel right now...