Want to thank the aa support team (carl)from florida

[bobm3]

a month or so ago i realise that my m3 was going into limp mode. i did not realise
it because i don't race my m3 but going to a show from new york to maryland
i found out that i had it. thanks to a teammate in my car club HE JUST GOT A NEW 335 TURBO BMW...and he wanted to see how his ride compare to my stage 2 aa s/c m3... very thing was good untill i hit 5,000rpm then the shut down. so next chance i had i brought it to the premire speed shop in my area
tkx they do alot of the speed work on european high end cars... and to my surprise the head mech tazo told me to go to the dealer for this trouble because the code was reading something to do with the cam.....he left me out in the cold.... i couldn't find a place that i trusted with my ride.... so

i call aa in florida from new york spoke to jean and he made me speak to one of their support teck a guy name carl.. very nice guy... he started me off with the easy stuff fuel filter air filter change spark plugs... nothing was working so he send me to a guy name felix medina a mech that is into racing and he as a s/c 330 e-46bmw... very nice guy a real hot rod person... he check out my ride and after looking at the code that was coming out he new what it could be but to double check him self he did something that was very amazing.. he call the teck in florida a little before 8 pm i know they quit at 6 pm but he had is cell number....i was so thankful that he got thru to aa guy....TO ME THAT IS REAL CUST. SUPPORT...i don't know how the other s/c and turbo charge co. cust support is but i couldn't ask for better support..
and carl the teck guided felix thru what to look for...they came up with 2 possiables one is i believe the relay i think to the cam and the trouble that both of them seems to think it is is the part that holds the cam in place that makes it move it is not making the cam move so it is sending a signal to the comp. to put the car in limp mode.. felix is going to take care of it in 2 days from when he look at the car... told me that the shop he is using is a little fill up.... but at tkx you usually have to wait a month or so to get in it... i am very happy that carl send me to see this mech in linden new jersey.... he seems to know bmw and aa softwear very good.... just wanted to say to aa
in the forum thank you so much for all of your help you won me over as a loyal cust. knowing the support you have with your customers...and now knowing i have felix and carl to fall back to i can't wait to get your next gen. s/c what ever level it is...
i think the owners of aa should give carl a well done he is a big reason that i became a loyal cust of aa
bobm3 :bow::bow:

[AMG ETR]

Glad your issues sorted out :) And if the owners were to give Karl a pat on the back, Karl would be patting himself on the back as he is one of the owners ;) (if thats the Karl your talking about :)).
Evan

[bobm3]

Glad your issues sorted out :) And if the owners were to give Karl a pat on the back, Karl would be patting himself on the back as he is one of the owners ;) (if thats the Karl your talking about :)).
Evan
i did not know that....the mech karl send me to seem to know him well....in any case it was nice of karl to talk to felix after hours....come fri i think i will be looking for that vette that dis me.....i am thinking of getting the new level s/c from aa that they say will have more than 500 rhp... going to seriously look into it also im getting my car dyno fri so then i can say what real h/p that im pushing....its nice to talk to you evan to
bob :woot::woot:

[MachRc]

Senior bob! Let's start holding each others member after your car gets fixed!!! You've had the kit for less than a year! Plus you shelled out lots of cash for expensive parts like coils I would expect nothing but the finest from aa's customer service. I hope to see you back on the road asap!!! I wish you and your car well and the best.

[bobm3]

Senior bob! Let's start holding each others member after your car gets fixed!!! You've had the kit for less than a year! Plus you shelled out lots of cash for expensive parts like coils I would expect nothing but the finest from aa's customer service. I hope to see you back on the road asap!!! I wish you and your car well and the best.

no i had fun driving down to oc with you.... i was getting upset that my car was dying after 5,000 rpm... i did not know that had to thank you for that...
im leaning on getting the next gen. s/c from aa.... and it is not for you. you know i don't drive fast usually.. its for a VETTE that told me that my car was not a sport car that i was driving a fake sport car...he dis me he said to me after he heard how loud my car was that i thought i was hot stuff....i was minding my own bussiness...usually kids come up to me and say that they like my son car.....not knowing its my car.... and yes i spend alot of money on my handling and last year on the perf.... but when i first got my car i was going to driving schools... so i hook up my car for handeling that was before i got all my ice...im sorry if i disrespect you in any way...in my post.... i was just starting my story with you because that is when i found out that my car was going into limp mode... thats all...... but between me and you you do drive fast lollllll
bob

[Novare330]

great guys to deal with down at active, theyve helped me countless times after i bought my used AA kit that was incomplete, gave me all the parts i needed and craig (guy that designed all the active kits) gave me a lift back to my house in ft. lauderdale after i was stranded at AA (unexpectedly had to leave my car there) and didnt have a ride home.

carl, craig and mike at active are all extremely knowledgeable and are great guys to deal with, a long with the rest of team AA in miami.

a big :thumbsup: to AA

[babydevilj]

Hey bob, where are you getting your car dynoed? Iight meet up with you and show you the new kit and dyno it too!pm me so I can give ya a call.

[MachRc]

Hey senior bob! Hehe in your old age you're getting me confused with some1 else:p no one liike seeing any member doing downtime for faults in the car, and especially you senior bob! I can't wait to see the hks designed rotrex gen 6 if I recall in your car and look foward to seeing what the problem was. Hopefully its not this vanos thing that's been popping up on all the forums. Wish u best -jason

[bobm3]

Hey senior bob! Hehe in your old age you're getting me confused with some1 else:p no one liike seeing any member doing downtime for faults in the car, and especially you senior bob! I can't wait to see the hks designed rotrex gen 6 if I recall in your car and look foward to seeing what the problem was. Hopefully its not this vanos thing that's been popping up on all the forums. Wish u best -jason

and the kit im looking at is not out yet don't know when they are going to release it....looks like the trouble is part of the cam housing don't know the exact name of the part that is bad....bob

[babydevilj]

The hks kit? It's out dude. I have it :) did you just miss my post.

[Jean@ActiveAutowerke]

Glad to see everything has been worked out. I was just about to fire Karl too... O well... I'll keep him another week.
j/k

The conversion kit for current Rotrex owners is not available yet. We are working on that as we speak.

:4ngie:

[bobm3]

The hks kit? It's out dude. I have it :) did you just miss my post.

aa told me they are working on the next level s/c the one after yours it is not out yet...thats the one im talking about....if that is not wright then i was mistaken.... i will let you know where the shop is im still waiting for the guy to get back to me 2day and give me a time and location for my navi....
bob :woot::woot:

[bobm3]

Glad to see everything has been worked out. I was just about to fire Karl too... O well... I'll keep him another week.
j/k

The conversion kit for current Rotrex owners is not available yet. We are working on that as we speak.

:4ngie:

and jean do you have another carl in your shop....the karl i spoke to was so nice and try to understand me in what i was trying to explain to him.. like you did....
was i wright in what i said to the babydevil. is that going to be the next level in your line of s/c jean.....
bob :woot::woot:

[Jean@ActiveAutowerke]

and jean do you have another carl in your shop....the karl i spoke to was so nice and try to understand me in what i was trying to explain to him.. like you did....
was i wright in what i said to the babydevil. is that going to be the next level in your line of s/c jean.....
bob :woot::woot:

There is only one Karl and he is an owner. He is head of engineering.

In regards to the kit you are both correct.

The HKS Level 1 kits have been released. The conversion kit from HKS to Rotrex has not been released yet.

The level 2 version of the HKS kits has been released yet either. If i am correct both of you are waiting on this upgrade.

[bobm3]

There is only one Karl and he is an owner. He is head of engineering.

In regards to the kit you are both correct.

The HKS Level 1 kits have been released. The conversion kit from HKS to Rotrex has not been released yet.

The level 2 version of the HKS kits has been released yet either. If i am correct both of you are waiting on this upgrade.

you should just keep the level and just add another number to the kit.... like
level 6 or 7 or 8 that way it is not so confusing to your loyal cust's lollllll
bob :woot::woot:

[babydevilj]

I don't care what it's called. I just want to fly my car over to the west and walk a couple of vfe cars and call it a day ;) lol bob you still have a vette to slay...

[bobm3]

I don't care what it's called. I just want to fly my car over to the west and walk a couple of vfe cars and call it a day ;) lol bob you still have a vette to slay...

i just spoke to felix the shop is alittle busy the part that he thinks is bad is call cam senser.. if thats it he will take care of it. but if it is the cam he as to take it apart and he told me to come back when the shop is less busy.... he told me that the itlian dealer he works in begings with a fera.....as a dyno
and the other shop as another dyno....their are 2 of them some times they are busy and other time they ae not..... but he told me that he is good friends for a long time with karl from aa....and felix works on the comp. for that itlian dealership make... can't spell the name of the car...

also lov for you to meet my buddy with the vette..after we get our up grade fromm aa hehehe i will keep you posted...the vette guy will thing u r my son because im so old hehehe.. speak to you in a few days....
bob :woot::woot:

[frankieb96]

Karl > * :pimpin:

[Miss325]

Glad you got it all sorted Bob, it sucks when something like that goes wrong :(

[Novare330]

FACT:

Karl Hugh doesnt sleep.... he waits