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nevermind, i found out the information on massdot's site.
"First time offenders are encouraged to appeal and state "first offense" on the appeal form, this will be considered if there is no previous violation on your account. The appeal may lead to the dismissal of the $50 fine and require you to pay only the toll plus a violation administrative fee. You will be billed for the amount due after your appeal has been accepted; please do not include any payment with your appeal."
-http://www.massdot.state.ma.us/Highway/fastlane/faq.aspx#34
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