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Old 10-04-2011, 10:41 PM   #8
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Join Date: Oct 2009
Location: Bay Area
Posts: 1,358
My Ride: 323i, 325iT, 540iT
Originally Posted by delmarco View Post
Well I stand corrected. I guess they changed since 2005. Like I said I've not used them since 2004/2005. That was 7 years ago. Most of you were 10 years old 7 years ago. So it would be safe to assume they've evolved to include OEM/OE parts today.
They've always carried OE stuff to my knowledge. I've gotten plenty of stuff in little blue Volvo baggies from them. But they push the cheapest stuff... hard. And they don't really know what they're selling. If you ask them about the quality of whatever off-brand they're selling... they'll tell you it's the greatest thing since sliced bread.

As for customer service, I gave up when they forgot how to use a computer. And, yes, while they were typically prompt in replying to e-mails... hearing the same old excuse of "I'm going to smack that boy upside the head" got tiresome. Orders shipped to the wrong address, wrong parts included, and so on.

And, yes, their web site sucks a big fat one.
Originally Posted by howie View Post
do you park near poodles?

Last edited by blarf; 10-04-2011 at 10:43 PM.
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