The radio appears to be stuck in Phone mode. That's pretty odd if you don't have a phone module installed in the car. You enter phonebook mode using the R/T key but this only works if there is a phone module installed. The control is all done via iBus messages so it's not something simple like a stuck button. Do you have an after market phone system installed in the car?
By the way, it's 'button', not 'bottom'! Bottom = Butt.