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it has all been sorted now and very quickly. im a little disapointed that it took the forum rep to get it done(thankyou by the way) but the end result was a good one.
i will still be buying from ecs despite this incident because they are still the best as far as im concerned, i have worked in almost every position in the same feild as these guys so i do understand mistakes happen, i just hope they will be a little more on the ball next time.
thankyou
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