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Old 10-03-2012, 02:54 PM   #4
Registered User
Join Date: Oct 2003
Location: FL
Posts: 1,523
My Ride: 330ci
I ordered a 1999 rack, wanted to get the one with no boost. They send me one from 99-01 which was boosted. When I called saying I wanted the earlier one, guy said I did not specify and that I "was bitching about it." Their site had no place to specify the month. Guy went on to curse and said I could return this one with a big restocking fee, and they don't want my business. When I asked him why he was cursing and providing poor customer service, he dodged the question and said I "rolled the dice" by ordering online and not specifying. Would not even sell me the proper rack. WTF. I am returning the rack to the them and disputing on my card.

Last edited by brodaiga; 10-03-2012 at 02:54 PM.
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