E46Fanatics - View Single Post - BMWMercedesparts.com Dropping The Ball
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Old 10-19-2012, 12:37 PM   #1
Registered User
Join Date: Jan 2011
Location: San Diego
Posts: 2,928
My Ride: '12 135i Dinan S2
BMWMercedesparts.com Dropping The Ball

I've placed a couple orders through http://www.bmwmercedespa…. Previously, I would place the order, my card would be charged and within a few days to a week or so, my order would ship and I would subsequently receive it. On 9/17/12 I placed a $300 order for various BMW replacement parts and fluids. On 9/19/12 my credit card was charged via square for the amount listed on my confirmation email. Over a month has passed, and I have not received any shipment or reply to my numerous requests for status updates. I am very frustrated, and no one at Husker has been replying to my emails. I don't consider myself one of those 'nightmare' customers who complains given any opportunity to do so, instead, I just want my order to ship or my card to be refunded so I can place the order with someone else. I ordered my parts on 9/17 with the intent of getting the work done over the next month or so. Here I am 4 weeks later with no parts. I can't say I will ever be ordering from these guys again. Instead, I prefer the service from places like http://getBMWparts.com, http://eBMWparts.com and http://BMWpartssource.com. Obviously this dealership does not have their act together.

I'm not the only one. At least two other fanatics have had issues with this company (you can find their posts on this forum) along with a few more people on yelp.


Past: 1999 Techno Violet Metallic M3
Present: 2012 135i DCT Dinan S2
tock172 is offline   Reply With Quote
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