Are you sure those scratches weren't there before? I know you don't think they were, but is it possible that they were there from a PO who maybe had used some touch up paint which maybe was removed when the detailer was polishing it. How does the surface look next to the scratches. Most detailers would have so many towels, they wouldn't use one if it dropped on the ground. Just saying.
There are crappy paints, like that dr. color chip, that I could see lifting off pretty easily.
If you're the original owner and know it wasn't scratched there...nevermind...lousy detailer!