View Single Post
Old 11-17-2012, 03:13 AM   #49
Registered User
Join Date: Jul 2011
Location: Charlotte NC
Posts: 2,747
My Ride: 2001 BMW 330ci
Originally Posted by alkemyst View Post
I am not sure what the dealership/indy hate is about. If you know cars and trust them they do a good job, are trained, etc.
Well, it could be the 50-100% markup on the parts, lackluster service (especially if it is an older car), the horrible overhead that drives up labor costs, lazy, half assed diagnostics that mostly involve swapping out expensive parts until the light goes off, free maintenance schedules designed by accountants instead of actual requirements, that leaves used cars in less than desirable shape, even if they followed the "factory dictated service schedule", covering up of known issues until the customer specifically asks about a particular issue, flat out lying about or denying known issues until the warranty runs out, or estimates like this, that can be DIY'd for about 1/4 of the cost. Take your pick.
MJLavelle is offline   Reply With Quote