I got one thing out of that long drawn out explanation. UNPROFESSIONALISM. If a customer sends you a email it is very inappropriate for you to reply in a public forum. Is that your perception of service. And no I never read anything you wrote in the forum because by the time I went looking for a place to vent I wasn't interested in reading anything from KHOALTY. You should never assume someone read what you wrote in a public forum after they sent you a email. Even the thought of you thinking that customer is looking for a reply to his email in a public forum is absurd.
You keep saying you answered my email but you are yet to post them with date and time. You mentioned that I emailed your company twice when that is not the truth and you also forgot to mention the emails I sent to Kevin.
Sent from my N860 using Bimmer App
DON'T GET CAUGHT IN THE SMOKE!!!