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Old 11-25-2012, 03:35 PM   #19
kappapants
Registered User
 
Join Date: Nov 2011
Location: Toronto, ON
Posts: 7
My Ride: M6, e46 coupe
Sorry Dean, I already sent three emails to sales@khoalty.com, two of which had "ATTENTION DEAN" in the subject line without a response.

I wrote one post here and had your attention within a day. Thus, I will continue our correspondence here if you don't mind...

The order number is #17081. Within less than 6 months of the purchase date, the brake lights of the passenger side LED taillight wouldn't light up.

I obviously cannot ship back the taillight as they're installed on the car and I don't have replacements so I am offering to pay shipping costs for the warranty replacements.

I'm not sure how I can go about paying custom charges not listed on the site and even offered to purchase another set at a reduced price but did not receive responses.

Please advise a fair resolution to this issue.
Thanks.
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