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Old 10-04-2013, 08:22 AM   #1
Registered User
Join Date: Nov 2012
Location: Dallas, TX
Posts: 753
My Ride: 2002 330i
More Poor Khoalty Service

Placed an order Monday morning at 6 am. Paid for 3 day shipping even though I qualified for ground shipping, but they decided not to ship the order until Thursday so now I'm paying for 3 day shipping on an order I'm not going to receive until the middle of next week.

Now this is all very frustrating because I spoke with "Dean" (before they shipped the order) on their chat support and told him that I wanted to cancel the order unless it could be here by the weekend, otherwise I would re order with ground shipping. He assured it me it would be here by Saturday so I put the order through. Now I'm being told that my lenses are on back order, so I've basically just spent $100 on parts that they can't even tell me when I'm going to receive and shipping that I didn't want.

Very poor experience.
Don't pay for expedited shipping since you wont get it any faster...

Jet Black 2002 BMW 330i
Swapped M3 Interior
OEM Style 71s
Dropped on Koni/Vogtland


Last edited by DonaldE; 10-04-2013 at 08:22 AM.
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