More Poor Khoalty Service
Placed an order Monday morning at 6 am. Paid for 3 day shipping even though I qualified for ground shipping, but they decided not to ship the order until Thursday so now I'm paying for 3 day shipping on an order I'm not going to receive until the middle of next week.
Now this is all very frustrating because I spoke with "Dean" (before they shipped the order) on their chat support and told him that I wanted to cancel the order unless it could be here by the weekend, otherwise I would re order with ground shipping. He assured it me it would be here by Saturday so I put the order through. Now I'm being told that my lenses are on back order, so I've basically just spent $100 on parts that they can't even tell me when I'm going to receive and shipping that I didn't want.
Very poor experience.
Don't pay for expedited shipping since you wont get it any faster...
Jet Black 2002 BMW 330i
Tan Leather Interior
OEM Style 71s
Dropped on Koni/Vogtland
Last edited by DonaldE; 10-04-2013 at 08:22 AM.