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Old 04-12-2002, 05:04 PM   #1
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Join Date: Jan 1970
Location: San Diego
Posts: 48
My Ride: POS
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UUC & Rob = Excellent Customer Service

Excellent customer service is getting more and more rare these days. But luckily for me it's not so with Rob and UUC Motorwerks! Had this annoying gear whine in the cabin of my 330ci after installing the SSK that my mechanic couldn't figure out. We called Rob at his home at 9:30pm (his time) and he did his best to help us out.

Turns out that the rubber bushing inside the shift lever had unseated itself. A very rare problem. To make me happy Rob agreed to send out a new shift lever 3 day express.

Thanks Rob! You've got a lifetime customer here!
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