View Single Post
Old 02-13-2007, 08:39 PM   #54
umnitza's Avatar
Join Date: Aug 2002
Location: East Bay, CA
Posts: 16,969
My Ride: E39M5, Sequoia
Send a message via Yahoo to umnitza
The part is replaced free. The shipping and handling is extra.

The customer can contact us and send back their original part for testing, or they can pay the shipping and handling fee and not deal with it.

Since 99.99% of our customers do the latter, our customers believe it's a legitimate and valid warranty mechanism.
umnitza is offline   Reply With Quote