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Old 02-13-2007, 09:39 PM   #54
umnitza
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Join Date: Aug 2002
Location: East Bay, CA
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The part is replaced free. The shipping and handling is extra.

The customer can contact us and send back their original part for testing, or they can pay the shipping and handling fee and not deal with it.

Since 99.99% of our customers do the latter, our customers believe it's a legitimate and valid warranty mechanism.
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