View Single Post
Old 02-14-2007, 04:34 PM   #10
Mike@Modbargains
Sponsor - E46 Mod Expert
 
Mike@Modbargains's Avatar
 
Join Date: Jun 2004
Location: Brea, CA
Posts: 5,621
My Ride: 2008 BMW 135i
Send a message via AIM to Mike@Modbargains
The first ring cost us $10 to send out in shipping costs.

The next ring costs us $35 in cost of the ring from our supplier plus $10 shipping cost.

So even sending you the new ring for $35, we are losing $20 total by replacing these. We send replacement rings (without housings) to our customers all the time and rarely does anybody have a problem putting the new ring in the housing.

We're sorry for the trouble you are having but I can't lose $55 total because you're breaking the rings when replacing them. If you came to a point in the replacement of the ring where you thought there might be a problem, you should have stopped, e-mailed us, and we would have helped you out with suggestions on how not to break it.

We have to draw the line somewhere on when free parts are given out, otherwise we won't be around in the long term to serve everyone here on E46Fanatics.
__________________
Authorized Dealer of: Forgestar Wheels l KW Suspension l VMR Wheels l Miro Wheels
Hours: Monday - Friday 8am - 7pm, Saturday 8am - 5pm (PST)
We Specialize In: BMW Parts | BMW Rims | BMW Wheels | BMW Exhaust
Mike@Modbargains is offline   Reply With Quote