contact your credit card company and file a chargeback. get your money, take your business elsewhere.
explain to your cc company that they don't answer phones, give you a song and dance, etc. they'll take care of you.
2014 S4 | DSG | Ibis White | Sport Diff | 19'' Peelers | MMI | Carbon Atlas | B&O | Side Assist | SC Badged
GIAC Stage 2 v2 | GIAC DSG | Roc-Euro Intake | Magnaflow Res'd X-Pipe | OE Sport | Alu Kruez | H&R Sways | ECS Flush Kit | 40% Pinnacle Tint | Hoen Endurance | VCDS Mods | Escort 8500 x50
2013 S4 6MT//2010 A4 Quattro//2000 BMW 323i//1991 Integra//1990 Jetta//1993 Civic