I have the exact same issue as the video, but I have replaced the actuator assembly, and the problem is still exactly the same. I then took it to the dealer and they said the actuator was bad. After telling them I had already replaced it, they said the part was under warranty. They gave me a replacement for my replacement, and after the second swap, my problem is still not fixed.
What is the scoop with the control module behind the glove box? Is this likely the problem? What is the part number? How much, how hard?