11. after you have loosened that bolt ... now loosen the steel shaft's bolts that's horizontal to it... i forgot what bit i used ... but its a pretty common one so you should find one in your house... if not ... go buy a bit set...
12. After loosening every bolt thats connected to the regulator ... push the window back with a lil force .. and try to take out the regulator .. it should come apart easily with a lil force, BUT BE SURE NOT TO SCRATCH YOUR WINDOW! so BE CAREFUL!!