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Lighting Forum
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Old 01-07-2009, 11:01 PM   #1
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WTB : ProLumen Ballasts

What's up fellow fanatics! I think the recent rain did me wrong and killed one of my ProLumen ballast. Does anyone know where I can get a replacement ballast, 1 or both? I've tried to contact ProLumen in Canada, but they have never given me a response. Any info would be great. Thanks!!!
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Old 01-08-2009, 11:32 AM   #2
Mike@F1 Autohaüs
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Do you still have warranty?

DDM carries ProLumen now and you might as well purchase a entire kit and have extra replacement bulbs
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Old 01-08-2009, 12:14 PM   #3
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Prolumen officially does not support the US market. No one is selling Prolumen in the US officially.
There is a lot of writing from them about this in recent months.

If you need a Prolumen ballast, we can help you get one - likely under warranty if you are the original purchaser and you have the receipt.
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Old 01-08-2009, 01:31 PM   #4
Leif@DDM Tuning
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We are. We have Prolumen in stock and will support all Prolumen purchases through us or an authorized Apexcone/DDM Tuning retailer. All Prolumen systems sold by us come with our usual lifetime warranty on ballasts and bulbs.

Apexcone/DDM Tuning
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Old 01-09-2009, 01:06 AM   #5
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I"m not sure if I still have the reciept. but I do have the box, install instructions, and all of the extra hardware that wasn't needed in the install. In fact, I have 2 sets of boxes, because I have ProLumen for my fogs as well. There wasn't any document of any kind regarding warranty in any of them, but that is what I have found so far. If any of you can help with my situation, I can part out what is necessary amd send to wherever that is needed. Thank you for the help so far.
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Old 01-09-2009, 09:28 PM   #6
tom @ eas
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DDM Tuning has either the Prolumen or their own brand of HIDs - really can't go wrong.
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