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Old 10-03-2012, 08:04 AM   #1
yousharenow
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Can Merchants set a min. Purchase amount for Cards?

Bought a $1.15 bottle of water this morning at the gas station. Haji or whatever his name was, told me $2.00 minimum purchase amount for card transactions. I told him I work for Visa and we both know that's a violation of his merchant agreement. He sold me the water.

Am I right on this? I've heard so many conflicting reports, but is a merchant allowed to set a minimum purchase amount for cards?
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Old 10-03-2012, 08:09 AM   #2
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An owner can set whatever policy he wants for his store as long as it doesnt break laws.

Seen plenty of 10$ minimum transaction places.
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Old 10-03-2012, 08:16 AM   #3
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VISA use to prohibit this but the laws where changed recently.

http://blog.visa.com/2010/09/02/mini...over-minimums/

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Old 10-03-2012, 08:24 AM   #4
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An owner can set whatever policy he wants for his store as long as it doesnt break laws.

Seen plenty of 10$ minimum transaction places.
This is the worst post I've read in weeks. He's asking if it's illegal
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Old 10-03-2012, 08:31 AM   #5
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This is the worst post I've read in weeks. He's asking if it's illegal
He did not ask if it was illegal, he asked if it was a violation of their agreement with Visa.
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Old 10-03-2012, 08:20 AM   #6
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Thanks Tim, looks like they can do minimums for Credit, but not debit.

Just what I wanted to know! I will report every last merchant that does this crap - accept the cost of doing business.
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Old 10-03-2012, 08:26 AM   #7
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who cares.

buy $2 worth of stuff cheapie.

some places are $5 or $10.

The reason why is because in addition to getting charged 1%-5% of the total, they also get charged a PER TRANSACTION FEE. Some of these are as high as $1.

So imagine if you owned a store that pays $10k per month in rent and $10k in payroll, and some clown wants to buy a bottle of water for $1.15 that costs you $1.75 to buy and process.

JMO.

PS - gas prices are often more when using credit that cash.

PPS - A merchant has the right the refuse service to anyone. I would tell your smartazz to get the hell out of my store.
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Old 10-03-2012, 08:30 AM   #8
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who cares.

buy $2 worth of stuff cheapie.

some places are $5 or $10.

The reason why is because in addition to getting charged 1%-5% of the total, they also get charged a PER TRANSACTION FEE. Some of these are as high as $1.

So imagine if you owned a store that pays $10k per month in rent and $10k in payroll, and some clown wants to buy a bottle of water for $1.15 that costs you $1.75 to buy and process.

JMO.
Your operation costs are not my problem. I will report every last merchant that does this. If I want a $1.15 bottle of water I shouldn't have to buy $3 of crap.

Visa clearly states that they are not allowed to do this on debit, ONLY credit cards.


It's so funny bringing this up and then telling the merchant you work for Visa and they can't do it.

It's awesome.


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Originally Posted by NOVAbimmer View Post
Wow, was his name really Haji or are you just being a racist asshat?
Might of been Apu or something.

Skip to 0:24


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Old 10-03-2012, 08:31 AM   #9
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Your operation costs are not my problem. I will report every last merchant that does this. If I want a $1.15 bottle of water I shouldn't have to buy $3 of crap.

Visa clearly states that they are not allowed to do this on debit, ONLY credit cards.


It's so funny bringing this up and then telling the merchant you work for Visa and they can't do it.

It's awesome.
Your time must be really important to you. It is people like you that make a bottle water go from $1.15 to $2.15.

Ever think of that?
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Old 10-03-2012, 08:37 AM   #10
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Your time must be really important to you. It is people like you that make a bottle water go from $1.15 to $2.15.

Ever think of that?

Fine with me. Charge $1.99 for the bottle.

I can't even get a pack of gum for a dollar so do what you want, but you will not refuse my debit card with some retarded like lame $3-$5 min(which is what I find most charge)

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Old 10-03-2012, 08:28 AM   #11
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Wow, was his name really Haji or are you just being a racist asshat?
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Old 10-03-2012, 08:59 AM   #12
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You always have the right to walk out of the store without making a purchase.
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Old 10-03-2012, 09:26 AM   #13
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This pizza place around me use to sell the only vanilla coke in town for $1.50. Usually I would just go to get the coke and the teenaged girl who would always be working never gave me any problems for using my credit card.

One time I went and the greasy guido owner was present, she rang me up and swiped my card and he started yelling at her and calling her all sorts of things because she is "ruining" his business, I opted to not buy the coke and I left, I didn't like the way he was talking to her and rather have a $1.50 charge on my card rather than the girl get in trouble because of such a small stupid thing. He told me it costs him $3 if someone pays with credit card for an item that is under $2.

I went again maybe a month later this time and I bought two slices of pizza and the coke and paid using credit card as it was $6 ($5 and up credit card is ok), he saw her swipe my card and came out and started cursing at her for being a "dumb slut" who does not know the "store policy" and she should be thankful she has a job and the only reason he hired her was because she has "good looks". Mind you...he was saying this in front of his own little kids, anyway the girl was very upset, my uncle has a pharmacy near by who needed some pharmacy clerks so I offered her a job and she quit the pizza place that day.

I never went again and told all my family friends to never spend $.01 at the place. After the girl quit a few other girls that worked as waitresses quit, slowly it began to crumble, before summer hit it went out of business. I see the guy time to time at the pharmacy and always ask him how his pizza place is going LOL!

---Back on topic---

Any "small" store or gas station that pulls this kind of crap does not get my business. Around here some gas stations charge 15-20 cents extra for gas if you pay using credit, I simply leave and never come back, same with drinks, if I am buying a $1.50 drink and you want me to pay in cash or buy $3 of stuff I will never come back.
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Old 10-03-2012, 10:26 AM   #14
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Here's a bright idea: use cash.
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Old 10-03-2012, 11:33 AM   #15
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Why are you asking us if you work for Visa?
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Old 10-03-2012, 12:34 PM   #16
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I dont go to stores that place a minimum or charge a fee for CC. Especially when they charge a fee, or are charging more for gas. A business having a credit card is not required but is a luxury for the business. With that luxury comes cost. It is a cost of business. If they have a problem with the charges, stop accepting CC's and go back to cash only, then see how slow your business becomes.

There is sub shop that I used to frequent near my house, the last time I went there were signs stating that there is a .35 fee for CC use. I refuse to go back there unless I have cash which is rare. Imagine if they didnt accept CC's, how many people would not go there. They have lost my business.

The CC brings people into the business, it should already be factored into the price, as well as the electricity bill, or marketing costs.
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Old 10-03-2012, 12:47 PM   #17
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Please name the banking laws that violates.
If the credit card is backed by a Bank, each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers' nonpublic personal information. They are not going to be asking some clerk to jeopardize that by having their client provide ID (with home address in plain sight) during a credit or debit card transaction.

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Here is what would happen if your dumb azz started this in my store...


1. I would have you trespassed after your second little outburst.

2. I would have you fired by calling VISA myself and explaining to them why
.....me and everyone in my networking circle of store owners is going to quit
.....taking VISA
because of their employee harassment from you.
You would persuade your fellow merchants to stop taking credit cards (or at least, Visa?)? Wow. You'd be pissing off customers forever just to prove a stupid point. That's an asinine comment and threat, which any intelligent person would see is nothing but bullshˇt on your part.

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Originally Posted by GlockMan View Post
PS - There is nothing wrong with asking for ID. Ever hear of charge backs?
There are NO chargebacks to the Merchant if the Merchant follows procedure: Swiped card, signature compared and matched, receipt issued. Look at your Agreement, if you have any doubts. You are NOT allowed to ask for ID if you are a Merchant processing a charge. Don't believe me if you want, but that's the way your Processing Agreement is worded.
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Old 10-03-2012, 12:59 PM   #18
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Originally Posted by BoogetyBoogety View Post
If the credit card is backed by a Bank, each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers' nonpublic personal information. They are not going to be asking some clerk to jeopardize that by having their client provide ID (with home address in plain sight) during a credit or debit card transaction.



You would persuade your fellow merchants to stop taking credit cards (or at least, Visa?)? Wow. You'd be pissing off customers forever just to prove a stupid point. That's an asinine comment and threat, which any intelligent person would see is nothing but bullshˇt on your part.



There are NO chargebacks to the Merchant if the Merchant follows procedure: Swiped card, signature compared and matched, receipt issued. Look at your Agreement, if you have any doubts. You are NOT allowed to ask for ID if you are a Merchant processing a charge. Don't believe me if you want, but that's the way your Processing Agreement is worded.
I would not stop taking VISA, I just would complain to VISA about one of their azzhole employees who keeps harassing me. Who do you think would win that battle?

I will debate the ID thing until the day I die.

If someone takes an unsigned credit card and signs it and walks into a store and charges $5k worth of video games, I can assure you that store is getting charged back.

I don't care what the user agreement says. The fact is, I would have to eat it when it gets charged back.

As a matter of fact.... how exactly are you suppose to prove that the signatures matched BTW?

Did it ever occur to anyone that the problem IS VISA/MC/AMEX and not the merchant. The fact is, if they did not charge a per transaction fee, the merchant would not need to set a minimum charge.

The banks and credit cards are the ones screwing everyone, not the merchant that takes it. What does the merchant get? NOTHING. Actually LESS THAN NOTHING. They get charged fees to accept it.
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Old 10-03-2012, 01:30 PM   #19
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I would not stop taking VISA, I just would complain to VISA about one of their azzhole employees who keeps harassing me. Who do you think would win that battle?

The cardholder. Read your Processing Agreement carefully.

I will debate the ID thing until the day I die.

If someone takes an unsigned credit card and signs it and walks into a store and charges $5k worth of video games, I can assure you that store is getting charged back.

Exactly wrong. The Bank would be notified by the Cardholder of the fraudulent charge, and after the investigation to determine the validity of the transaction, which would include an authentic signature, the cardholder would be made whole. The Merchant, having accepted matching signatures, would be off the hook. The Merchant would only be charged if the card was not physically swiped through their machine. Read your processing Agreement carefully.

I don't care what the user agreement says. The fact is, I would have to eat it when it gets charged back.

Not true. Read your processing Agreement carefully.

As a matter of fact.... how exactly are you suppose to prove that the signatures matched BTW?

Your responsibility on a swiped card begins and ends when you compare signatures. Read your processing Agreement carefully.

Did it ever occur to anyone that the problem IS VISA/MC/AMEX and not the merchant. The fact is, if they did not charge a per transaction fee, the merchant would not need to set a minimum charge.

The banks and credit cards are the ones screwing everyone, not the merchant that takes it. What does the merchant get? NOTHING. Actually LESS THAN NOTHING. They get charged fees to accept it.
The Merchant has the ability to increase his business exponentially by moving beyond a cash-only business, and is able to provide accommodations and courtesies to his customers that a cash-only business would be unable to match. You do pay a fee for that privilege. If you want to protect yourself from chargebacks, as I said above and as your Processing Agreement clearly states:

Swipe the card through your terminal (capturing the validation information), compare signatures, provide a receipt to the customer. Period. Read your processing Agreement carefully.
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Old 10-03-2012, 01:49 PM   #20
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Yes.

I also got my $75 back from a company that booted my car wrongfully when I called them claiming to be a reporter for the AJC investigating predatory parking enforcement.

Be more results oriented, the world runs on it.
LOL @ you ing about merchants "violating the MS agreement" and then lying to get what you want. Clearly integrity is huge for you.

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I dont go to stores that place a minimum or charge a fee for CC. Especially when they charge a fee, or are charging more for gas. A business having a credit card is not required but is a luxury for the business. With that luxury comes cost. It is a cost of business. If they have a problem with the charges, stop accepting CC's and go back to cash only, then see how slow your business becomes.

There is sub shop that I used to frequent near my house, the last time I went there were signs stating that there is a .35 fee for CC use. I refuse to go back there unless I have cash which is rare. Imagine if they didnt accept CC's, how many people would not go there. They have lost my business.

The CC brings people into the business, it should already be factored into the price, as well as the electricity bill, or marketing costs.
There is a fundamental pricing question that faces all businesses. Spreading costs over all customers vs charging individual customers for the specific costs incurred doing business with them. There is no absolutely correct answer.

But what you're advocating is that ALL customers bear the costs the business incurs by accepting plastic from SOME customers. That sounds great when you're a plastic user, but not so great when you're a cash user.

Airlines face it all the time. They can raise ticket prices for everyone, or they can charge more to those that cost the airline more by charging for checked bags, oversize luggage, two seats for humongous passengers, etc.

Would you suggest that all octanes of gas cost the same? I mean, the cost of all the product should just be factored into the price, right?

Before you say "they're different", the real answer is "what is the customer willing to pay for?". Sometimes it's tangible, sometimes it's not. In the case of higher octane gas, the customer is willing to pay for the different product. In the case of paying by plastic, the customer is willing to pay for the convenience/security of not carrying cash. In the case of tipping the doorman to bypass the line at the club, the customer is willing to pay to get in earlier.

Now, having said all that, I dealt with plenty of business owners/managers who IMHO consistently underestimated the costs involved in cash simply because they didn't see an invoice for it. But cash has to be counted into the drawer, change counted out of the drawer, the drawer has to be balanced at EOD, the drawer has to be counted into the safe, big bills have to be exchanged for small bills and coin, the safe has to be counted, deposits have to be compiled, deposits have to be picked up by armor or taken to the bank. Cash is easily stolen, easily miscounted, people pass counterfeits,

So I personally think many merchants aren't being realistic when they charge more to accept plastic. If they really looked hard at the hard and soft costs involved with cash handling, I think they'd see it was costing them about the same % as taking plastic (accounting for fees and losses).

BUT, having said that, I'm all for allowing the merchants, banks, merchant service providers and customers have it out without the govt coming in and mandating minutiae.

Quote:
Originally Posted by BoogetyBoogety View Post
If the credit card is backed by a Bank, each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers' nonpublic personal information. They are not going to be asking some clerk to jeopardize that by having their client provide ID (with home address in plain sight) during a credit or debit card transaction.
You said it violates banking laws. Please cite the laws.

Quote:
Originally Posted by BoogetyBoogety View Post
There are NO chargebacks to the Merchant if the Merchant follows procedure: Swiped card, signature compared and matched, receipt issued. Look at your Agreement, if you have any doubts. You are NOT allowed to ask for ID if you are a Merchant processing a charge. Don't believe me if you want, but that's the way your Processing Agreement is worded.
That's complete

Merchants lose chargeback disputes ALL THE TIME because it boils down to one thing. The issuing bank KNOWS it would be virtutally impossible for the merchant to stop accepting plastic from a certain bank, but they know it would virtually effortless for the cardholder to close their account at the issuing bank and move their business elsewhere.

So the merchant gets stuck with chargebacks frequently, even if they did everything right.

I've been through those disputes as a merchant, and as a retail banker.
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