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Old 02-02-2013, 04:07 PM   #1
emmm_three
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cracked ipad screen :(

So fluke accident (ipad fell on top of my coffee cup) left my ipad with a cracked screen...what options do I have to get it replaced or repaired with the Nazi's at the Apple store?
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Old 02-02-2013, 04:11 PM   #2
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Apple's customer service people are not "nazi's." They are actually very accommodating if you aren't a dick.

Couple questions:

- How old is the iPad?
- I assume you don't have Applecare?
- Have you ever fixed a TV, amplifier, cell phone, camera, or GPS? In other words- how comfortable/competent are you with this type of thing?

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Old 02-02-2013, 04:12 PM   #3
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Is the coffee cup ok?
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Old 02-02-2013, 04:17 PM   #4
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its possible they "nazis" will fix it for free. if not you could repair yourself by ordering this http://www.rakuten.com/prod/white-to...ngId=206178425. the people in the apple store are extremely helpful, its the company itself that makes everything about owning their products total bullshit
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Old 02-02-2013, 04:22 PM   #5
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Ok sorry for hurting everyone's vaginas.....I will dial my bitch down a bit....regarding the DIY route, I've built motors from scratch and build my own desktops...although I don't know why I still do that (desktops that is)..but I've never dabbled in the laptop/tablet world before....
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Old 02-02-2013, 04:23 PM   #6
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how do you even take an ipad apart? shove a case separator between the aluminum and screen?
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I'm having a hard time imagining any set of responses that ends with anyone expressing admiration for Marshmallow.

Perhaps you should stop responding. It's a no-win for you here. :dunno:
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Old 02-02-2013, 04:33 PM   #7
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OP has never heard of google.
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Old 02-02-2013, 04:44 PM   #8
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OP has never heard of google.
I'm still on Alta Vista with my Navigator....
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Old 02-02-2013, 04:45 PM   #9
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fin overhyped junk
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Old 02-02-2013, 04:46 PM   #10
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fin overhyped junk
the only reason i use it is because they offer WMS and bally slot machines from the app store android market doesnt have those
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I'm having a hard time imagining any set of responses that ends with anyone expressing admiration for Marshmallow.

Perhaps you should stop responding. It's a no-win for you here. :dunno:
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Old 02-02-2013, 04:53 PM   #11
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Old 02-02-2013, 04:57 PM   #12
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No dice...just left the Apple Store and the Nazi's said no...I wanted to smash my ipad over the guy's goober head and really make the glass worth replacing...
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Old 02-02-2013, 05:06 PM   #13
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No dice...just left the Apple Store and the Nazi's said no...I wanted to smash my ipad over the guy's goober head and really make the glass worth replacing...
What you get from the genius bar (or don't) depends on your attitude. If you walk in there acting entitled to things that they do not owe you, they will not give you anything.

Based on your attitude in this thread I'm not surprised that you didn't get jack shiit from them.

You did not answer my questions.

Start here:

http://www.ifixit.com

Beware of counterfeit screens on eBay.

I've given you more help than you deserve.
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Old 02-02-2013, 05:40 PM   #14
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Well I walked in wearing this shirt

Kissing A$$ from the minute I walked in till finally giving the genius idiot who said no to me an atomic wedgie


Quote:
Originally Posted by zhp43867 View Post
What you get from the genius bar (or don't) depends on your attitude. If you walk in there acting entitled to things that they do not owe you, they will not give you anything.

Based on your attitude in this thread I'm not surprised that you didn't get jack shiit from them.

You did not answer my questions.

Start here:

http://www.ifixit.com

Beware of counterfeit screens on eBay.

I've given you more help than you deserve.
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Old 02-03-2013, 12:48 AM   #15
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Quote:
Originally Posted by zhp43867 View Post
What you get from the genius bar (or don't) depends on your attitude. If you walk in there acting entitled to things that they do not owe you, they will not give you anything.

Based on your attitude in this thread I'm not surprised that you didn't get jack shiit from them.

You did not answer my questions.

Start here:

http://www.ifixit.com

Beware of counterfeit screens on eBay.

I've given you more help than you deserve.
this isnt true at all. i walked in there with an ipad about 2 months old because of a flickering screen issue and they refused to fix it. just showed up, took it out of the box, showed them the problem and showed a receipt for purchase date. they simply didnt want to take it back. i really struggled to get them to replace it under warranty
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I'm having a hard time imagining any set of responses that ends with anyone expressing admiration for Marshmallow.

Perhaps you should stop responding. It's a no-win for you here. :dunno:
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Old 02-02-2013, 05:33 PM   #16
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Quote:
Originally Posted by emmm_three View Post
No dice...just left the Apple Store and the Nazi's said no...I wanted to smash my ipad over the guy's goober head and really make the glass worth replacing...
exactly as planned
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"Mommy and Daddy are getting a divorce now because wasp9166 had to piitb with Mom."
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Old 02-02-2013, 07:16 PM   #17
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When did you purchase this iPad? And if you used an AMEX card and its within 90 days I believe, its covered just call AMEX and they will pay for the repair bill.
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Old 02-02-2013, 05:00 PM   #18
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^Well good thing you didn't.
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Old 02-02-2013, 06:38 PM   #19
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Check Craigslist, might be somebody in your area that has the parts to fix it on the cheap!
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Old 02-03-2013, 01:34 AM   #20
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it depends on were you live and sometimes when you go in. I got my MBP back and noticed the battery was replaced with an old one. They would not give me a new/better battery.

@Five-Seven I had the black line on my iPad. Took it back and they gave me a refurbish one. The transaction is a little jaded cause my iPad 3 was only 3 months old and it was a software issue which they fixed 2 months after I got the battery hungry iPad 3. My 1st iPad battery last 7-8hrs. The refurbish last around 2-3hrs.

OP check around your area for a local repair shop that works on Apple products. They will probably be near a college campus. In my area there are two near the campus that are cheaper and good if not better than the Apple store.
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