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The Tire Rack's Tire & Wheel Forum
Use this forum to discuss anything in relation to wheels to tires to offsets.
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Old 08-27-2003, 11:23 AM   #1
gokcer
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Any idea why tirerack wont give out the tracking number?

I talked the customer service and they say they dont give tracking numbers. Any idea why?
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Old 08-27-2003, 11:42 AM   #2
Gary@Tirerack
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If its Fedex its because of fraud reseasons. We have experienced problems with FedEx changing shipping address when called with the tracking numbers. Anyone can do this with the tracking #, even if it is not the customer. Obviously this could be a problem. If you need to check the status of the order please call one of our customer service representatives at 1 888 541 1777 ext 360 and we will track the order for you. Alternately, you may track the order online with your billing zip code and order number at http://www.tirerack.com/tracking/orderStat.jsp
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Old 08-27-2003, 12:01 PM   #3
gokcer
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Thanks for the info. I am suprised that fedex will change shipment address just by getting a tracking number. That doesnt seem very secure.
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