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Old 03-11-2010, 05:54 PM   #1
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BMW Announces Best Dealerships for 2010

BMW announced the names of its top performing dealerships in the U.S. This year, 24 out of 338 BMW dealers nationwide were awarded the "2010 Center of Excellence" (COE). The Centers were selected based on the criteria of customer satisfaction, outstanding brand representation, operational excellence and profitability.

While all of the award recipients did well in providing quality service, some 2010 winners continue to exceed the expectations of their customers winning the COE multiple times. A few note worthy dealer accomplishments include Reeves Import Motorcars, Inc. in Tampa, FL for achieving COE nine years; East Bay BMW in Pleasanton, CA and Flow BMW in Winston Salem, NC for winning the award a total of eight times; and Isringhausen Imports in Springfield, IL for winning the award seven times. Additionally, Global Imports has won the COE award for seven consecutive years and Hendrick BMW has won for six consecutive years.

Despite the challenging economy, BMW's dealer network continues to invest in their sales facilities and workshops spending $340 million in 2009 alone. Dealers recognize the benefits of refining their business processes and focusing on top-tier customer service making BMW one of the most successful franchises in the U.S.

"All BMW dealerships offer a premium experience to our customers, but the 24 Center of Excellence winners excelled in the way they take care of their customers and represent the BMW brand," said Peter Miles, Executive Vice President of Operations, BMW of North America, LLC. "It's a highly coveted award and our top dealers worked hard all year to achieve this high honor - we congratulate them."

2010 Center of Excellence Award Recipients
New Century BMW - Alhambra, CA,
East Bay BMW - Pleasanton, CA
South Motors BMW - Miami, FL
Reeves Import Motorcars, Inc. - Tampa, FL
Global Imports - Atlanta, GA
Isringhausen Imports - Springfield, IL
Dreyer & Reinbold, Inc. - Indianapolis, IN
Sunbelt BMW - Meridian, MS
Hendrick BMW - Charlotte, NC
Flow BMW - Winston Salem, NC
DeSimone BMW of Mount Laurel - Mount Laurel, NJ
Flemington BMW - Flemington, NJ
Sandia BMW - Albuquerque, NM
Capital Cities Imported Cars - Glenmont, NY
Keeler BMW - Latham, NY
Kuni BMW - Beaverton, OR
New Motors, Inc. - Erie, PA
Sun Motor Cars BMW - Mechanicsburg, PA
Rick Hendrick Imports - Charleston, SC
Hilton Head BMW - Bluffton, SC
Classic BMW - Plano, TX
BMW of Austin - Austin, TX
BMW of San Antonio - San Antonio, TX
BMW of Sterling - Sterling, VA
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Old 03-11-2010, 08:20 PM   #2
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Great write up! Thanks for posting.
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Old 03-12-2010, 08:25 AM   #3
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nice to see upstate NY dealerships make the cut
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Old 03-12-2010, 09:14 AM   #4
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My Dealership is on the list! YAY!
I knew they would be on the list...They have a state of the art brand new facility and they even have a new BMW track in the back of the facility so you can test out your driving skills on any BMW in the showroom or using your own. They are also throwing a BMW car show in June! I just wish the prices were better...

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Old 03-12-2010, 10:23 AM   #5
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They're still too expensive. Other than warranty/specialized work, stay away.
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Old 03-12-2010, 05:14 PM   #6
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Sunbelt BMW in Meridian MS FTW. They are much better than global imports IMO. Too bad these ratings are somewhat bogus.
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Old 03-12-2010, 05:16 PM   #7
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None in Md.... I've got a hookup at the dealership I go to, so it's number 1 as far as I'm concerned! Regardless, this is good to know, for when I'm out of state. Thanks

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F that, I'll buy a gun instead.
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Old 03-15-2010, 02:06 PM   #8
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Glad to see two I use on there, Classic in Plano, TX and Reeves in Tampa, Fl. Got a great deal on my TSE3 from Reeves!
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Old 03-17-2010, 11:13 AM   #9
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Hendrick BMW FTW - Woot woot

Originally Posted by Gregg
Umnitza now provides a mechanic to install all parts ordered right in the box! It's their new "Total customer service program" that will eliminate all the haters and keep incompetents from breaking **** and blaming the vendor! When you are all set simply call INS and they will pick him up free of charge.
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Old 04-09-2010, 08:49 AM   #10
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Old 04-11-2010, 03:23 PM   #11
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wow i'm shocked plaza isn't on there in st louis... oh wait i lied they ****ing suck!!!!!
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Old 04-11-2010, 03:27 PM   #12
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Austin AND Tampa on the list. Looks like my cities are the AWESOMEST!
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Old 04-15-2010, 10:25 PM   #13
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san diego dealerships get nomination for being stealership
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Old 04-15-2010, 10:34 PM   #14
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Originally Posted by Rooz View Post
Hendrick BMW FTW - Woot woot

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Old 04-18-2010, 05:02 PM   #15
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Originally Posted by Rooz View Post
Hendrick BMW FTW - Woot woot
328i ZSP/ ZPP/ ZCW - Sold

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Old 04-20-2010, 03:01 AM   #16
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that sounds good. i'm happy with BMW's idea...
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Old 08-15-2010, 03:41 AM   #17
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My local dealer is the 2nd best

Thanks for the write up Tim.
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Old 09-27-2010, 01:24 PM   #18
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we gotta pretty cool one here in St Louis. Showroom is awesome.
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