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Buyer/Seller Feedback Forum
Post your positive or negative feedback about transactions with members here.

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Old 10-08-2010, 12:13 PM   #1
Registered User
Join Date: Apr 2008
Location: Tennessee
Posts: 7
My Ride: 04 330i ZHP
Beware of

Roadtripourfitters on EBay



Just wanted to let all potential buyers of suspension products to be aware that EBay seller Roadtripoutfitters can lead to problems. I purchased a set of (4) KYB shocks and the original ad said 10 sets available. Turns out they only had 2 of the 4 shocks ordered. I received the 2 shocks quickly then after waiting for over a week I finally inquired via EBay messages and received no reply from the seller. I finally identified the company as Just Suspension \ KYB Outlet and called customer service directly.

Long story short: They did not bother inform me that the balance of my purchase would not ship for 5 6 weeks! They then made me pay return shipping for the 2 shocks they had actually shipped. In the end it cost me money for their incompetence.

Check out their Amazon customer rating link 84% which means 16 out of 100 customers were dissatisfied.

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