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Buyer/Seller Feedback Forum
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Old 06-22-2012, 01:26 PM   #1
Scooby24
Registered User
 
Join Date: Dec 2007
Location: Overland Park, KS
Posts: 371
My Ride: '03 330i ZHP Sedan
My negative experience with Forgestar Wheels

I will preface this by stating I did not go through modbargains so this is in no way a reflection of them as a dealer. This is specially related to Forgestar.

I ordered 18x9 et37 square F14's from forgestar in "brilliant silver".

It was a 9 week wait from the time of ordering to the day the wheels showed up.







Immediately upon inspection I noticed some significant flaws on the inside of the barrels of the wheels with the clear. They appeared scratched. I tried not to let it bother me since from the outside they looked good.

Upon mounting I realized I needed a slight roll. As I went to remount the wheels to the hub one slipped off the hub and rubbed the rotor dust shield. This was the result.



Picking at the clear it was obvious that it didn't stick to the base coat at all and was just floating on the wheel, waiting to fall off.

Calling my dealer back we spoke with Forgestar and they indicated they had a few complaints about this color silver and were sourcing a new supplier of the color and would refinish the wheels with the new color.

4 weeks go by with no word after having shipped the wheels back to them. I call and follow up and am told "we just got them" and hinted at me being unreasonable for expecting them turned around so soon.

6 weeks later I finally get them back and upon unboxing I immediately note the color is off.

I called Forgestar and they assured me these are my wheels and that it's the same color.

It's darker, duller, flatter and just looks....bad. I get them mounted anyways hoping they will look okay on the car.

This lighting is actually much more forgiving. Without direct light on them they are quite dark and look like a primer gray. There's no reflection off the color at all.







In my complaint to Forgestar I am provided with the true explanation.

Quote:
I do apologize that its not what you wanted. I understand the fact of not wanting to send back again and have to wait. On other news just want you to know we didn't change the base of this color we just fix the problem you were having with how it was peeling and strip it & re did the clear coat so it is the original finish you desired. Im glad this time around the wheels didn't peel & are drivable & livable I do apologize that your not left more than thrilled with them but just satisfied.
The truth is they stripped the clear (probably sandblasting) which would have pelted the hell out of the base color which dulled it and remove a lot of the color itself...then just recleared it. Didn't recolor it with the "new" silver they were supposedly sourcing. I was lied to and the job was done half assed.

At this point I will not send them back. I cannot keep driving on my winter tires for another month and a half for them to "fix" these a third time.

I will now be refinishing them locally apparently on my own dime since Forgestar isn't offering any kind of alternative.

I would highly, HIGHLY discourage anyone from ordering wheels from Forgestar....ever.
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Last edited by Scooby24; 06-22-2012 at 01:29 PM.
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