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Buyer/Seller Feedback Forum
Post your positive or negative feedback about transactions with members here.

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Old 12-16-2012, 11:39 AM   #1
bikeaddict
Registered User
 
Join Date: Jan 2012
Location: vancouver island
Posts: 123
My Ride: e46 330ci
my experience Khoalty vs umnitza

So thought I would share my buying experience. Black friday weekend I ordered an mtech bumper from khoalty. over the following 2 weeks, communication was hit and miss, continued to ask for a tracking number, 2 weeks later, got one after numerous emails. Then they stated the shipping company had been trying to contact me, which they had not as a quick look through my phone proved that. After sending khoalty my phone number again, the shipping company did contact me, only to tell me that my bumper was sitting at an airport 3 hours away and that I would have to go get it. No other options...after arguing with khoalty i asked for a refund, which they gave.

Last weekend, I contacted umnitza, they very quickly responded, super helpful. I placed an order with them, they called me that same day giving me details about the shipment. It shipped out monday, I had a tracking number right away, delivery was set for dec 18. Bumper arrived on the 14th...TO MY DOOR --take note khoalty....It was very well packaged, perfect condition...

I would never deal with khoalty again for anything, and looking at all the negative reviews here, nobody else should either. They might be fine if a shipment goes smooth, but any problems or concerns, good luck trying to contact them. What company has no phone number????

A BIG thumbs up to umnitza for a great buying experience!!!!!!
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