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Buyer/Seller Feedback Forum
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Old 03-18-2013, 01:21 PM   #1
Carb0n
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Khoalty

I keep seeing threads about these guys. I ordered painted bumper reflectors and matte black oem e46 m3 badge on march 6th. It's now the 18th. 8 business days later. I sent 3-4 e-mails. No response to any of them. Do they usually take this long to ship out an order? I don't even use this forum but I see they're a sponsor here so I made an account just to post this cause it's pretty unacceptable..

C'mon Dean, all I'm asking for is a tracking number. If you even shipped the products..

Last edited by Carb0n; 03-18-2013 at 01:29 PM.
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Old 03-18-2013, 03:44 PM   #2
Carb0n
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Thanks for replying via facebook. Apparently painted bumper reflectors take 2 weeks to ship so I'll patiently wait before posting again :)
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Old 03-25-2013, 02:30 PM   #3
Carb0n
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Still hasn't shipped it out. Said he'd ship it by the 20th, it's the 25th now. I placed the order on march 6th. Horrible service.
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Old 03-25-2013, 02:42 PM   #4
Carb0n
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I asked for a refund and he refunded my money within 15 minutes. It's a shame he was backed up on orders. There's very good pricing on my site and I was looking to buy more items in the future.

A+ Service for the refund
F- Service for the original order
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Old 03-28-2013, 10:36 PM   #5
Dean | KHOALTY, Inc
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Painted parts are custom order - they take time to get painted. Nobody else stocks them, very few offer them, that's why we have to get them painted. We used to use a well known wholesaler who offers a lot of painted parts (though they don't sponsor here), but they recently stopped stocking all painted parts (or at least never have them in stock for weeks and weeks on end), so we get them painted here locally. If they aren't perfect, they get repainted. Sorry for the wait which ended up causing a refund, you could try ebay or try to find matching vinyl and wrap the reflectors with it (though I don't know how long it would last?)
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