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Old 04-13-2013, 04:00 PM   #1
330i ZHP
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UUC shocker

Shocker, something from UUC failed. The stainless braided clutch hose from Turner Motorsport, whom I have purchased MANY items from for suspension, brakes, tools, engine stuff, etc, etc, etc....failed... I replaced it yesterday with an OEM clutch hose. I learned today FROM Turner, that it is made for/by UUC, IRK!!!!! I would not have bought it had I known.

I have successfully never rcvd anything free or purchased from UUC - I have heard WAYYYY TOOO MANYYYY horror stories.

AND - I had a few people I know on Facebook comment that UUC brake lines have failed on them, the same clutch hose leaked....not to mention the exploding clutch's, broken suspension...exhaust that hits the body of the car, etc
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Old 04-13-2013, 10:51 PM   #2
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interesting is that TMS specifically states the hoses are from StopTech.

not promising to hear your story. i have both the UUC SS brakelines and Clutch hose. they do state these are DOT approved and made in the USA. i know many others on the market do not follow the DOT test burst rating, nor the "whip" test for the ends. reason i went with them.
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Old 04-14-2013, 12:58 AM   #3
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How many miles on that UUC clutch line when it failed?

Thank you for sharing this.
I installed Goodridge brake lines some years ago, considered at the time the very same UUC clutch line from TMS, but forgot to order. A few weeks ago, as I was bleeding brakes and clutch, remembered about the UUC line - a bit too late again.
Perhaps I should just keep the rubber line.

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Old 04-14-2013, 01:09 AM   #4
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Rubber line is better.

Personally I have never heard of the rubber line burst. But the steel line is a different story.
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Old 04-14-2013, 08:05 AM   #5
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Quote:
Originally Posted by Megalocnus View Post
How many miles on that UUC clutch line when it failed?

Thank you for sharing this.
I installed Goodridge brake lines some years ago, considered at the time the very same UUC clutch line from TMS, but forgot to order. A few weeks ago, as I was bleeding brakes and clutch, remembered about the UUC line - a bit too late again.
Perhaps I should just keep the rubber line.
2 years and not many miles and not super hard clutch (but performance setup due to stage III SC/engine)
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Old 04-14-2013, 04:19 PM   #6
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Was it towards the end--where they were crimped that failed? Agency Power has one that looks exactly like the UUC's except it is red, but quality and workmanship appear to be identical. I had both on hand but choose the AP one and sold the other one, but have never been all too sure about it.

Before I was done with the project, Rogue came out with their clutch lines and I wished they had it earlier It is much better quality and made on site. Both the other ones look as if it were made in China and I would not be surprised. I later bought one from Rogue, but have not had time to install it. I guess I should install soon since I am running with a (Sachs) performance clutch setup.
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Old 04-15-2013, 08:23 AM   #7
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Quote:
Originally Posted by 330i ZHP View Post
Shocker, something from UUC failed. The stainless braided clutch hose from Turner Motorsport, whom I have purchased MANY items from for suspension, brakes, tools, engine stuff, etc, etc, etc....failed... I replaced it yesterday with an OEM clutch hose. I learned today FROM Turner, that it is made for/by UUC, IRK!!!!! I would not have bought it had I known.

I have successfully never rcvd anything free or purchased from UUC - I have heard WAYYYY TOOO MANYYYY horror stories.

AND - I had a few people I know on Facebook comment that UUC brake lines have failed on them, the same clutch hose leaked....not to mention the exploding clutch's, broken suspension...exhaust that hits the body of the car, etc

Hi Stuart,

Actually, is a bit shocking. We have been offering UUC's SS clutch lines since 2008. Since then we have sold about 1200 of them. As I search the history for this product we have zero returns or problems reported to date.

Doug
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Old 04-15-2013, 08:25 AM   #8
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interesting is that TMS specifically states the hoses are from StopTech.
Actually, not correct.

This is the case for our stainless brake lines, yes, but not the clutch lines. We sell StopTech stainless brake lines, UUC clutch lines. Both are very good products with an almost 0% return rate.

Thank you.

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Old 04-15-2013, 08:33 AM   #9
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A gentleman named Bill S. in the Baltimore area that used to work for BMW of Towson experienced the same issue. And when he brought the issue up with Rob at UUC - Rob gave his typical response - must be install error.
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Old 04-15-2013, 08:36 AM   #10
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Brady H***** Mine failed too. UUC told me they don't fail. I ordered a new hard line and replaced it only to find that it was the UUC oring. Love it. Thanks Rob!

Saturday at 2:55pm via mobile Like..











William D******* Uuc still suckin'? That is a shocker

Saturday at 3:40pm Like..











Bill S******* LOL... wonder if Rob trolls FB like he trolled the forums. Remember, if it has the UUC name on it every other like product on the market is uber inferior.

Saturday at 4:22pm via mobile Like..











Bill S******* Oh, forgot..... it's always installer error. Like BMW Master techs have no clue how to work install parts.

Saturday at 4:29pm via mobile Like
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Old 04-15-2013, 08:43 AM   #11
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Originally Posted by 330i ZHP View Post
A gentleman named Bill S. in the Baltimore area that used to work for BMW of Towson experienced the same issue. And when he brought the issue up with Rob at UUC - Rob gave his typical response - must be install error.
Stuart,

Yes, the exceptions to the rule are out there for sure. OE BMW parts fail too. But you only hear about the bad and not the good. And of course the parts that fail are the only ones you hear about. Truth: the OVERWHELMING majority of the parts sold have zero issues, but these are the ones you never hear any feedback on. This certainly applies in this case.

Yes, you have a couple examples that you were able to seek out to bolster your case. But you need to know that have over 1200 sales for these with one failure reported (but yet to confirm since we haven't gotten the the part back from you yet.) Sorry you had a problem but the numbers speak for themselves.

Just left you a voicemail. I will reiterate what I left you here; I will gladly take that back and offer you a replacement or a store credit for that line. Just give me a call to set up the return.

800 280-6966 x 114

Thank you!

Doug
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Old 04-15-2013, 09:10 AM   #12
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Doug - it pains me to even say anything negative about Turner. I have always been very happy with the products - in fact, if you recall my initial email, I was not seeking anything but to let you know about the failure as an FYI.

I only was bothered when I found out the product was made for UUC and then sold by Turner.

I will send it back - more so, so the part can be looked at and maybe help make the o-ring better.

You can confirm that I was (and AM) happy with TMS - I mention TMS in multiple locations incl the recent Performance BMW magazine
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Old 04-15-2013, 09:14 AM   #13
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Doug - it pains me to even say anything negative about Turner. I have always been very happy with the products - in fact, if you recall my initial email, I was not seeking anything but to let you know about the failure as an FYI.

I only was bothered when I found out the product was made for UUC and then sold by Turner.

I will send it back - more so, so the part can be looked at and maybe help make the o-ring better.

You can confirm that I was (and AM) happy with TMS - I mention TMS in multiple locations incl the recent Performance BMW magazine
No worries. I am just posting to clear up any misconceptions that anyone may have, which on this thread there were a few. This is a top quality product and it were anything but, we wouldn't be offering it.

Thanks again.

Doug
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Old 04-15-2013, 11:46 AM   #14
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No worries. I am just posting to clear up any misconceptions that anyone may have, which on this thread there were a few. This is a top quality product and it were anything but, we wouldn't be offering it.

Thanks again.

Doug
No.

Anything/everything made by UUC is suspect. Some products may be "quality", but none are "top quality" in my opinion.
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Old 04-15-2013, 11:48 AM   #15
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No.

Anything/everything made by UUC is suspect. Some products may be "quality", but none are "top quality" in my opinion.
I appreciate your opinion, but my experience (18 years at Turner and 10+ years dealing, selling, installing thousands of UUC products) may differ slightly.


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Old 04-15-2013, 12:17 PM   #16
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Doug, many enthusiasts who have used UUC parts have developed disdain for them.

You are handling this very professionally, but you have to understand that to some people (not all) the very fact that you guys carry UUC products is one of the few- if not the only- stain on Turner's incredibly solid reputation.
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Old 04-15-2013, 12:20 PM   #17
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Quote:
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Doug, many enthusiasts who have used UUC parts have developed disdain for them.

You are handling this very professionally, but you have to understand that to some people (not all) the very fact that you guys carry UUC products is one of the few- if not the only- stain on Turner's incredibly solid reputation.
This - and I will now have to investigate any items I purchase - to insure not made by the same suppliers as UUC.
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Old 04-15-2013, 12:31 PM   #18
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Doug, many enthusiasts who have used UUC parts have developed disdain for them.

You are handling this very professionally, but you have to understand that to some people (not all) the very fact that you guys carry UUC products is one of the few- if not the only- stain on Turner's incredibly solid reputation.
Many? Or just the ones that post on the forums? Forum members/club members make up a very small minority when you look a the actual numbers. Remember, < than 1% of BMW owners are forum or car club members. We should remember to keep things in perspective here.

I can only base my opinion on my experience. And I have quite a bit of it.

We do not carry the entire UUC line. We carry their shift kits (almost a 0% return/problem rate.) We carry their SS clutch lines (Again, no returns or problems reported before today.) And we carry a few of their double clutch kits (just started carrying these, no data yet.)

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Old 04-15-2013, 12:49 PM   #19
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PS: We also carry their tranny mount enforcer kits which have had a pretty bad history (high return rate) but from what we can tell have been rectified with new bushings (as of 2-3 years ago.)

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Old 06-11-2013, 05:35 PM   #20
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highrevver has just replied to a thread you have subscribed to entitled - UUC shocker - in the General E46 Forum forum of E46Fanatics.

This thread is located at:
http://forum.e46fanatics.com/showthr...1&goto=newpost

Here is the message that has just been posted:
***************
Well add me to the failure list and as someone who is absoloutely done with UUC. Sitting in traffic yesterday, my clutch pedal began to go to the floor. Had it looked at today and low and behold, the o-ring on the clutch line was split, thus the leak in the system.
I tried to call UUC and couldnt get through to anyone after 7-8 minutes. I just hung up as they are not worth the time for a $30 part. I'm going back to a factory line with the delay valve. It's not worth the headache of dealing with them anymore.
I have never had a good experience with UUC. My first purchase from them was a SSK for my E39 540i and they sent me a kit that had the wrong selector rod. That was a treat to find out after tearing out the factory shifter and have to put it back together while UUC ground-shipped the correct one to me. Not only that, but they were persistent over the phone that there is no way they sent me the wrong selector rod and that I must have been trying to install it incorrectly, but that they would send me another anyways. Gee, thanks UUC. Of course when the new one arrived, it was entirely different from the one they first sent me.
Then, a few years later, I foolishly bought there UUC/Corsa exhaust for my E92 335i. Talk about a horrible fit! Cut and clamp my a**! I ended up taking it to an exhaust shop who had to make some bends and weld it in place for it to line up. Pretty pathetic.
Then, I bought my current E46 M3, and the previous owner had the BMW dealer install the UUC Rasp-X pipe and SSK when he owned it. I have since removed the Rasp-X pipe because there was no way to align the pipe properly to keep it from buzzing against the rear subframe. Horrible fitment!
As for the SSK, I still have it and am ready to toss it. The shift lever twists from right to left a bit and is incredibly annoying.
All in all, UUC has poor quality products and weak customer support. Not once have I have been satisfied with UUC in the 4 different products I have used of theirs, on 2 different cars now.
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