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Old 06-20-2013, 05:13 PM   #1
Cruzader
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Join Date: Jul 2006
Location: LA
Posts: 591
My Ride: Alpinweiß facelift
Angry Khoalty: What's the deal? Faulty products and being ignored

I have ordered khoalty's interior LED light kit and LED front turn signal bulbs for my e46.

Minutes after placing my order I sent a message to them trying to switch my LED light panel option from 18 to 12. They NEVER responded and proceeded to mail me the 18 LED compass light panel that I barely wanted.

Now after installing the LED front turn signals with 50watt 6 ohm resistors they don't function. I emailed Khoalty via their website days ago to no avail.

HOW ARE YOU STILL A SPONSOR OF THIS FORUM IN LIGHT OF YOUR CUSTOMER SERVICE VALUES

I guess that's what I deserve for ordering from a vendor that doesn't even have a phone number
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Old 06-24-2013, 08:57 PM   #2
zander271
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My Ride: 6spd ZHP/5sp XI
I purchased the CREE Reverse lights, and just bought them so I could get the free shipping. I would have paid 25 dollars in shipping or I could pay 30 bucks and get the shipping free and get something out of it. ANYWAYS one of the lights was defective..it took them 3 days to get back to me. They don't pick up their phone so it's a waste to call them. They do rectify issues, it's just done buy seeming to ignoring your emails. They would be great if customer service was quicker and or just let you know that they at least received your email.
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