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Old 07-17-2017, 05:17 PM   #1
chariotdrvr
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Join Date: Jul 2017
Location: Turtle Creek, Pa
Posts: 8
My Ride: 2000 328ci
Help passenger door latch will not release

2000 BMW 328ci, Passenger door latch will not release to open door. Both inner and outer door handles will not work. I have the inner door panel off, and the two nuts holding the window frame in front of the actuator. Both handles appear to be functioning properly. I have worked them both and have a inspection camera on the actuator, all the linkages move when the inner and outer handles are worked. The black plunger lock/unlock rod is connected and it works also when the remote button is pressed, the linkage on the actuator moves. The black plunger,rod for the door lock works by remote. It does the double click unlock and the plunger pops up and it locks again when the remote button is pushed or by pushing on it manually, or when car is above 10mph. I have a new actuator on order, should be here in a couple of days. Cannot replace it til I get the door open. Can anyone help.
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Old 07-17-2017, 05:49 PM   #2
jmo69
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Join Date: Mar 2013
Location: Wisconsin
Posts: 2,614
My Ride: 03 325xi 98 328is
If moving the horizontal rod is connected and isn't doing anything, it sounds like the actuator is broken internally. Unfortunately it's held on from the end of the door. Maybe you can learn something thing from the new one, otherwise it sounds like you may have to try and break enough of the old one to get it out.
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