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Old 04-20-2017, 07:57 PM   #21
evanr614
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Quote:
Originally Posted by jfoj View Post
Looking at the picture again, it appears the grease is leaking around the bolt heads, not the split in the sheet metal shield.


Yup, i've wiped the area clean a few times over the past few months. I originally thought I just ran over something in a construction area around my old house, but then it kept reappearing...
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Old 04-21-2017, 07:56 AM   #22
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Hi Evan,

We're very sorry to hear of the issues. If the bolts are in fact tight and you can't seem to find any other issue other than the axle itself being faulty, just let us know and we'd be more than happy to get you setup with a replacement under our Lifetime Replacement Guarantee.

I know your in contact with Gareth, our BMW Product Manager, but you can also reach us at Service@FCPEuro.com.

We sincerely apologize for any inconveniences but we hope to get this rectified for you.

Thanks for your continued patience.

Jason@FCPEuro
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Old 04-21-2017, 11:06 AM   #23
evanr614
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Hi Evan,

We're very sorry to hear of the issues. If the bolts are in fact tight and you can't seem to find any other issue other than the axle itself being faulty, just let us know and we'd be more than happy to get you setup with a replacement under our Lifetime Replacement Guarantee.

I know your in contact with Gareth, our BMW Product Manager, but you can also reach us at Service@FCPEuro.com.

We sincerely apologize for any inconveniences but we hope to get this rectified for you.

Thanks for your continued patience.

Jason@FCPEuro
Hi Jason,

Unfortunately like I said previously I do not have the means of having the axles replaced at this time so a replacement will not do me any good. I have heard of FCP covering labor costs under certain circumstances but I'm not sure this falls in that category.

Thanks
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