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Buyer/Seller Feedback Forum
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Old 07-14-2004, 02:01 PM   #1
BlackChrome
No more E46 :(
 
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Join Date: Jul 2003
Location: Seattle, WA
Posts: 2,673
My Ride: 2001 3.0L Ci
Rogue Engineering is awesome!

:thumbup:

I just wanna give props to RE!

I bought their new rear shock mount and one of the metal spacers wouldn't fit my PSS9. Called them up Monday and the person I talked to (Mark) was being really helpful. He also decided to send me a replacement via 2 days shipping. All free of charge!

I got the package today (Wednesday) and to my surprise, they also included a Rogue pen and a Rogue key chain. Nice touch! With a customer service like this, I'd buy their products again!

Lets just hope the new spacer would work this time. :)
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Old 07-14-2004, 03:04 PM   #2
vinnymac
St. Louis BMW Fanatic
 
Join Date: Dec 1969
Location: Saint Louis, Missouri
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RE is always really good to me as well.

I had a defective RE DMS muffler unit and they sent me a new one in 3 days. They also included pre-paid return shipping. :thumbup: :thumbup: :thumbup:
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