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Mid Atlantic
Have you seen another BMW while driving around in your area? Maybe you can find their car in the E46Fanatics Garage!
DC DE MD PA VA WV

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Old 01-31-2008, 12:43 PM   #81
simsima325
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Site was lagging for a few min, lots of users on. Better now
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Old 02-05-2008, 07:22 PM   #82
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Site was lagging for a few min, lots of users on. Better now
Another praise of JCL Automotive in Hellertown, PA from me. Took my car there for PA State Inspection + new control arms. They only charge $80/hr for labor, and they're really good about charging for only the time they work. Not like a dealership does (book time). They charged me for 1 hr of labor for replacing the control arms, not 5 like a dealer wood. $80 of labor to replace the arms+bushings? The time I would spend changing them is worth $80.

Top notch shop, great service, cheap, and FAST. They found some additional small things (bad belt, and i had complained of a noise while idling, turns out bad tensioner pulley), and it was done in <2 hours. Chris is FTW
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Old 02-05-2008, 07:48 PM   #83
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^ really!!!! now i know where to go for CA and CABs without sitting under the car for 5 hrs!

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Old 02-05-2008, 07:55 PM   #84
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^ really!!!! now i know where to go for CA and CABs without sitting under the car for 5 hrs!

Yaaa.....he said sometimes they have problems getting them out...then it would be $100, but if they're no prob, $80.
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Old 02-05-2008, 09:46 PM   #85
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And this is why I let everyone I know with a bmw about JCL. Chris is a great guy and his employee's know their stuff
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Old 02-05-2008, 09:54 PM   #86
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They also gave mad propz to TommyG @ JMK for an unbelievable job on my subframe repair...they said it looks perfect.
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Old 02-06-2008, 03:18 PM   #87
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It's been a while, but I have had a few very good experiences at BMW of Fairfax. When I first bought my car ~1 1/2 years ago I was told they were one of the better dealers in the area, and I decided to go there for my maintenance/service needs. (FYI: I do have the maintenance package but am not 100% sure of what is under it's umbrella of coverage)

My first visit there was for an oil change. All went well and I was given a BMW loaner instead of an Enterprise car. Free of charge.

Visit two was to replace my rearview mirror. It was accidentally knocked off the windshield and they replaced it for free. I was also given a BMW loaner on this occasion. Free of charge.

Visit three was to replace a sideskirt that was ripped off on an awful pothole in DC. Free of charge.

Visit four came a week after a small incident that left my car with a vibration from the front drivers side wheel. After 2 visits and a drive around the block with the service manager. He guessed it to be a bad wheel bearing and had it replaced in 3 hours that same Saturday. Again, free of charge.

I'm not sure if all those things are generally covered under the maintenance plan but regardless the service, and timeliness of the work done was outstanding.
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Old 02-06-2008, 03:30 PM   #88
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wow - im surprised about the sideskirt being free of charge - from the dealership standpoint isn't that sort of an accident that they're not liable for? Regardless - who's your contact at Fairfax - the M5 is about to go in for the first annual service (the SA that took care of the 1200 mile service is gone now) and I'd love to get some good treatment like you're describing. I like the new service center a lot, they did a good job with that.
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Old 02-06-2008, 04:08 PM   #89
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wow - im surprised about the sideskirt being free of charge - from the dealership standpoint isn't that sort of an accident that they're not liable for? Regardless - who's your contact at Fairfax - the M5 is about to go in for the first annual service (the SA that took care of the 1200 mile service is gone now) and I'd love to get some good treatment like you're describing. I like the new service center a lot, they did a good job with that.
Yeah I was surprised about the wheel bearing too. The incident that put a flat spot on it that caused the vibrating began with me doing a 360 into a curb.....

I totally agree with you on the new service center. It's VERY NICE, and it makes the waiting area at BMW of Arlington seem so dirty and dingy.

In the last few months I've been going to BMW of Arlington... it's much more convenient since it's on my drive to work. I don't remember the service advisor's name offhand, but I should have the service record or his business card at home. I'll take a look and post it up as soon as I find it!
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Old 02-16-2008, 12:08 PM   #90
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Not really a BMW only shop, but i've been taking my car to Mike at The Carlisle Automotive Group in Dulles, VA. Bubbah had recommended this shop to me a year ago and i've had nothing but excellent service from here. They even have a free shuttle service that will take you anywhere within range. The prices are great and like I said the service excellent. Highly recommended.

www.carlisleautogroup.com

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Old 03-05-2008, 09:54 AM   #91
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just in case any of you who are still under 21 wanted to know (i know im not the only one), VA state laws changed, and when/if you want to take your car for service at the BMW dealership of your choice, you will be unable to rent a car. In the past, the agreement with enterprise allowed them to rent to drivers under 21 as long as you could verify insurance - that no longer applies.

Trust me, i was there this morning and wasted a lot of time
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Old 03-05-2008, 10:09 AM   #92
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I guess that law has been in effect, because when I got my car in 2005, there was still some factory warranty left so I took it to BMW of Fairfax. When I made the appointment on the phone, I was asked if I needed a loaner, and said I would need one. But when I got there, they asked me if I was 21, which I wasn't, so I had to take a cab home (which they said they would reimburse, but in actuality, they tell you to go to the enterprise office "just 5mins down the street" and get reimbursed there). It was a bit of a headache.
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Old 03-07-2008, 10:53 AM   #93
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that's pretty strange - because I've been able to rent cars every time I've been there except this week, and they said the law was new. Enterprise used to have something called "underage driver form" that was an additional form for under 21 year olds, where they would call your insurance to verify your coverage before loaning the car. I've done it with Enterprise at HBL and BMW of Fairfax.

I rented one using this method from BMW of Fairfax as recent as December '07 and from HBL as recent as November '07 - but apparently all the rules have changed now - they did away with the underage driver form.
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Old 03-07-2008, 10:14 PM   #94
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that's pretty strange - because I've been able to rent cars every time I've been there except this week, and they said the law was new. Enterprise used to have something called "underage driver form" that was an additional form for under 21 year olds, where they would call your insurance to verify your coverage before loaning the car. I've done it with Enterprise at HBL and BMW of Fairfax.

I rented one using this method from BMW of Fairfax as recent as December '07 and from HBL as recent as November '07 - but apparently all the rules have changed now - they did away with the underage driver form.
My local dealership only gives out BMW loaners to 21+...though JMK, in NJ, does 18+, which is nice. I guess they figure there are ALOT of parents that bought their kids BMWs, and don't want to alienate anyone by not giving out loaners. I know I was woried when I went there to pickup a loaner when I was having my subframe replaced, but I looked at the form, and it said you had to be 18+.
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Old 04-03-2008, 03:53 PM   #95
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Can't say enough good stuff about JCL Automotive. I took my car in at 10:30 this morning to have the thermostat and water pump replaced (requires coolant change) and a to have my oil level sensor replaced (requires oil change). Chris emailed me at 1:30 letting me know the car was done. Awesome work.

I asked about getting my diff swapped, and he said "oh, that's a quick job, should be $80, $100 tops". It's nice that they only charge $80/hr and they only charge for the exact time they spend on the car. Not like dealerships.
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Old 06-03-2008, 05:22 PM   #96
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Went to Passport to check out my ZHP Vanos rattle (They replaced the seals ...surprise surprise) they also fixed my door handle with me asking. Glad to see they took initiative. In addition to my windshield squirters. All in one day's time. I was pretty pleased.

I also went to Arlington BMW to get an oil change, have my AC fixed (leaky hose) and wipers replaced. Took one days time and they gave me a rental overnight.

Overall I was pleased with both places. My preference is with Passport tho. They work fassssssst.
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Old 06-03-2008, 05:50 PM   #97
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Can't say enough good stuff about JCL Automotive. I took my car in at 10:30 this morning to have the thermostat and water pump replaced (requires coolant change) and a to have my oil level sensor replaced (requires oil change). Chris emailed me at 1:30 letting me know the car was done. Awesome work.

I asked about getting my diff swapped, and he said "oh, that's a quick job, should be $80, $100 tops". It's nice that they only charge $80/hr and they only charge for the exact time they spend on the car. Not like dealerships.
I concur, I got my CABs replaced for $40 and got a good alignment for $100.

Spent time diagnosing another issue and wasn't even charged. Chris at JCL Automotive FTMFWWWWWWWW!
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Old 06-03-2008, 06:37 PM   #98
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F BMW of Fairfax.. Service inspection takes 3 hours? I was in there at 12:30 and I am out 3:40?? I was the first one there in their fast lane and the last one out. Then they tried to be nice and give me a car wash but turns out they installed the coverings wrong and everything fogged up in my right headlight and blinker...gave them a piece of my mind they apologized and said my next oil change is free..GREAT!
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Old 07-01-2008, 02:16 PM   #99
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I had a significant amount of work done by RRT last week and am very pleased

Todd was a great guy to work with and their prices were great. I'm definately taking my car back to them for all future maint/repairs.
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Old 07-23-2008, 07:17 PM   #100
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VA Beach BMW is the worst of them all DONT ever go there horrible service
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