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Great Plains & Rocky Mountains
Have you seen another BMW while driving around in your area? Maybe you can find their car in the E46Fanatics Garage!
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Old 10-10-2009, 07:43 PM   #1061
T330
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Would anyone be interested in a pair of brand new black leather/alcantara recaro pole positions? I bought them for my car, but never put them in because I had planned on selling the car. I still haven't put them in because I still plan to sell the car soon. It'd be cool if a local could get them and save the shipping hassles lol.
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Old 10-13-2009, 10:38 PM   #1062
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Hi, everyone! I'm a new member from stl. Just stopped by to say hi.

Not into mods right now. Too broke for that New rims (17") would be nice. Just dreaming...

Trying to keep up with maintenance. Mainly DIY. Used Bavarian a couple of times too. Over all happy with my bimmer.

Does anybody happen to have a BMW puller for rear diff. bushing? I might want to rent it sometime in the future. Can't deside whether to try to do it by myself or let the shop do it...
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Old 10-13-2009, 10:45 PM   #1063
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Welcome








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Old 10-14-2009, 10:58 AM   #1064
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Welcome!
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Old 10-14-2009, 04:34 PM   #1065
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Quote:
Originally Posted by Starless View Post
Hi, everyone! I'm a new member from stl. Just stopped by to say hi.

Not into mods right now. Too broke for that New rims (17") would be nice. Just dreaming...

Trying to keep up with maintenance. Mainly DIY. Used Bavarian a couple of times too. Over all happy with my bimmer.

Does anybody happen to have a BMW puller for rear diff. bushing? I might want to rent it sometime in the future. Can't deside whether to try to do it by myself or let the shop do it...
Hey

What's your name?
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Old 10-15-2009, 10:04 AM   #1066
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Hey

What's your name?
Hi, my name is Alex. Nice to meet you.
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Old 10-15-2009, 08:38 PM   #1067
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Originally Posted by Starless View Post
Hi, everyone! I'm a new member from stl. Just stopped by to say hi.

Not into mods right now. Too broke for that New rims (17") would be nice. Just dreaming...

Trying to keep up with maintenance. Mainly DIY. Used Bavarian a couple of times too. Over all happy with my bimmer.

Does anybody happen to have a BMW puller for rear diff. bushing? I might want to rent it sometime in the future. Can't deside whether to try to do it by myself or let the shop do it...

Glad to see another member and DIYselfer. Most of the maintenance is pretty simple so feel free to ask away.
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Old 10-15-2009, 08:39 PM   #1068
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I had a crazy incident with Suntrup BMW over the week and once I get some time I am going to post about it.
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Old 10-15-2009, 09:18 PM   #1069
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suntrup = hell
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Old 10-16-2009, 08:28 PM   #1070
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suntrup = hell
I take it you had a bad experience with Suntrup as well? I wished I asked you before taking my car in for service.
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Old 10-16-2009, 08:34 PM   #1071
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Hey guys check this out,
So my car was experiencing the dreaded 2-3k hesitation and after much research it requires a DME flash. I had no choice but to go to the dealer to get this done. I called around and Suntrup was willing to do it in half an hour on a Saturday. I take my car to Suntrup and it gets flashed. While I was waiting for them to bring around the car they informed me it is getting washed. I was surprised because I had no idea they washed cars that they serviced and my car was already clean to begin with (yeah laugh all you want, this is my first time getting my car serviced and I thought car washes are something you sign up for). I assumed as a Luxury dealer they would do it properly with a touchless machine.

Anyways they bring the car around and I was antsy to try the engine out. The car was still wet but I jumped in wanting to see if the flash worked. I drove it for 15-20 minutes trying to recreate the hesitation and SWEET the flash fixed the issue. It is now about 12pm and I arrive at Walgreens, I get out of my car with the sun shining brightly above and WTF. My car has a ton of swirlmarks/spiderwebs, my eyes almost popped out in disbelief. This couldn't be real because I did not have swirlmarks/spiderwebs on my car before I took it in for service. I walk around the car and sure enough it is on every inch of my car. I quickly called Suntrup and asked how they washed cars. They informed me that they washed cars by hand and I informed them what happened to my car.

They offered me a free oil change but I flatly refused and wanted them to fix what they had done to my clear coat. The service manager was out of the office so I would have to call back on Monday. So I take time off of work Monday to show the service manager my car. After looking at my car he initially agreed to have it detailed to get the swirlmarks/spiderwebs out. Again I took time from work to drop the car off on Wednesday. He calls me in the middle of the day and informs me that his "expert detailer" looked at the car and there was no way that their car wash could have scratched my clear coat and created the ugly swirlmarks/spiderwebs. Long story short they refused to have my car detailed to remove the damage they caused on my clear coat.

Here comes the worst part: they use 2 wash buckets, 1 with degreaser for the wheels and 1 for the car. I asked the guys that wash the cars, “how often do you rinse that dirty bucket”? Answer: every 8 to 10 cars

Long story short they refuse to detail my car to remove the damage they did . They and their “expert detailer” think washing a car with a bucket filled with 10 cars worth of filth (and possible degreaser) could not have caused any swirlmarks/spiderwebs on my car. They also completely insult me by saying my claim is an “intentional attempt to gain some type of compensation”.

Suntrup BMW what a classy Luxury car dealer

I went ahead and filed a BBB complaint against them. I doubt that will change anything though.
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Old 10-16-2009, 08:49 PM   #1072
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In case you are curious here are the pictures I took after finding out that Suntrup BMW scratched my clearcoat. The pics are a bit bad because I used my Blackberry but you can still see the swirlmarks/spiderwebs in the pictures. I emailed them these pictures but they said they can't tell anything from these pictures. I am just glad the sun came out that day or else I would not have caught it right away.















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Old 10-16-2009, 09:01 PM   #1073
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And here is the reason why I am so certain those swirlmarks/spiderwebs were not there to begin with.

About 3 months ago I detailed my garaged car for 2 days using the following process:

1. Car wash
2. DP Claybar and Lube
3. Car wash
4. Menzerna Intensive Polish with a Meguairs’ G110 Dual Action Polisher (same as Porter cable 7424)
5. Menzerna Final Polish with a Meguairs’ G110 Dual Action Polisher
6. Menzerna Finishing Glaze with a Meguairs’ G110 Dual Action Polisher
7. Wax with Pinnacle Liquid Souveran Wax

After each polishing I reviewed my progress with a Halogen workshop lamp.

For all of my car washes I use the 2 5-gallon bucket method with Grit Guard to minimize and reduce any micro-marring of the clear coat. 1 bucket is for the soap and the other is for rinsing, both have Grit Guard. I use 3 different types of sponges (1 for the top of the car, 1 for the bottom of the car, and 1 for the wheels). I also pour a capful of ONR to help soften up the water. If you guys have never used ONR before you should try it, my car stays pretty clean during the winters .

I think in the future I will start posting the maintenance I do on my car so that I have better documentation. I bet Suntrup thinks I am lying when I tell them I detailed my own car 3 months ago.

Wish I never went to Suntrup, My car looks like crap in the sun and it is starting to get too cold to detail my car again
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Old 10-17-2009, 10:25 AM   #1074
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I'm sorry to see this happen to your car. I personally don't have experience with them but I have seen to terrible reviews and multple reports of BMW getting screwed by these people. They are crooks.

Sorry to see this happen. I have a cordless buffer if you need to borrow one.
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Old 10-18-2009, 09:13 PM   #1075
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I'm sorry to see this happen to your car. I personally don't have experience with them but I have seen to terrible reviews and multple reports of BMW getting screwed by these people. They are crooks.

Sorry to see this happen. I have a cordless buffer if you need to borrow one.
Pat,
Thanks for the offer but I have a Polisher already. Just have to find the time to work on my car.
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Old 10-18-2009, 09:27 PM   #1076
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Since I said I would start posting about how I maintain the car here is something I did over the weekend. I flushed the ATF fluid in the Power steering. The old fluid was a dirty brown and I had to do it 3 times before it stayed a nice clear red. I ended up using all of the 1 qt of ATF fluid.

Here is a pic of the old fluid:

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Old 10-18-2009, 09:51 PM   #1077
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How many miles are on your car when you did the ATF change?
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Old 10-18-2009, 10:49 PM   #1078
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Wow, generic, as a detailer myself, it hurts to look at that damage. My local dealer did the same - twice!
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Old 10-19-2009, 08:00 PM   #1079
generic 330i
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How many miles are on your car when you did the ATF change?
Sly, I have about 59k. Just wanted to note again that this is a flush of the power steering fluid which uses ATF. Flushing the power steering is probably the easiset DIY maintenance there is, just use the turkey baster method

I will be doing an ATF flush next spring when it is warmer and I have more time.
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Old 10-19-2009, 08:09 PM   #1080
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Wow, generic, as a detailer myself, it hurts to look at that damage. My local dealer did the same - twice!
Wow, I thought I had it bad but twice?

That must have been an awful experience, hope the dealer did something to win your trust back. My dealer basically said see ya and you can get your car serviced somewhere else.

Suntrup BMW does not seem to care much about a first time customer
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