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The Tire Rack's Tire & Wheel Forum
Use this forum to discuss anything in relation to wheels to tires to offsets.
Sponsored by The Tire Rack

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Old 07-12-2016, 05:31 PM   #1
Caden
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Join Date: Feb 2012
Location: Texas
Posts: 332
My Ride: 2012 Genesis 5.0
Shout out to Tire Rack

I had to go through the process of filing a road hazard claim on my wife's 535i for a continental extreme contact. In the documents it states that you must bring the tire to a repair facility, but when I called they sent me an email showing that I could just take 4 pictures and send them in. I took the pictures at 6pm, and the claim was approved at 7am the next day. I just ordered the tire and they let me know that when it ships they are sending a check for the full amount minus 20 cents because the tire went up by 20c.

I was pretty upset when my wife called me and told me she hit a pothole and the tire was in shreds thinking I'd have to shell out $200 for a new continental tire. Luckily, the road hazard was included for free. I will make sure I opt in to all road hazard warranties through TR in the future.

This was only my second purchase through TR and they always have my tires to me in 2 days with ground shipping, sometimes next day which is awesome for such a cheap price. Anyways, TR will continue to get my business.

Oh and for the price the Continental Extreme Contacts are amazing tires.
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Current: 2015 Hyundai Genesis 3.8 Ultimate
Wife's: 2008 BMW 535i

Preivous BMWs: 1988 325is, 2001 325i, 2001 330ci vert, 2006 325i.

Others of note: 2012 Genesis 5.0, 2011 Audi S4 APR Stage II.
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Old 07-15-2016, 09:40 AM   #2
Rudy@Tirerack
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Join Date: Jun 2003
Location: rudy@tirerack.com
Posts: 6,593
My Ride: 1-800-428-8355 X4664
Yeah our free road hazard (on most tires) is a benefit people don't think about. Its very nice to get a free tire. Thank you for the shout out and your business.
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Last edited by Rudy@Tirerack; 07-15-2016 at 09:41 AM.
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