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General E46 Forum
This is the place to get answers, opinions and everything you need related to your E46 (sedan, coupe, convertible and wagon) BMW!

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Old 06-29-2012, 09:41 AM   #61
cposk
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Maybe I missed it, but how do you know the transmission is bad? The CV joint failing is the same thing as one of your wheels being on ice. With an open diff, all power will be transferred to the wheel that has least resistance. I would have the axle replaced with a OEM BMW part and go from there...

Last edited by cposk; 06-29-2012 at 09:43 AM.
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Old 06-29-2012, 09:54 AM   #62
gvg5004
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Quote:
Originally Posted by cposk View Post
Maybe I missed it, but how do you know the transmission is bad? The CV joint failing is the same thing as one of your wheels being on ice. With an open diff, all power will be transferred to the wheel that has least resistance. I would have the axle replaced with a OEM BMW part and go from there...
If I still had this option you bet I would. But the truth is the transmission is already out of the vehicle. The tech is staying firm that the CV axle being broken was not the only reason the transmission went bad and is standing his ground that it still needs to be replaced. I have three options:

1. I tell him to put the original transmission back in and replace the CV axle and test drive. The risk is, if it still doesn't work I have to pay tons and tons of labor for him to retake it out and then put in the replacement.

2. I take his word for it and he puts in the new transmission. I pay.

3. I take his word for it and I'm able to prove to the Firestone claims inspector that a broken CV axle can be hell on an AWD system and give Firestone the bill as they would be liable. Bottom line is, I paid Firestone a ton of money for an end-to-end inspection, maintenance, and repair and < 70 miles later it broke down and I have proof of an improperly installed CV axle. I don't blame people for their mistakes but I do expect them to pay for them.

Right now I'm thinking option 3 is best.

Last edited by gvg5004; 06-29-2012 at 09:56 AM.
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Old 06-29-2012, 10:13 AM   #63
cposk
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Originally Posted by gvg5004 View Post
If I still had this option you bet I would. But the truth is the transmission is already out of the vehicle. The tech is staying firm that the CV axle being broken was not the only reason the transmission went bad and is standing his ground that it still needs to be replaced. I have three options:

1. I tell him to put the original transmission back in and replace the CV axle and test drive. The risk is, if it still doesn't work I have to pay tons and tons of labor for him to retake it out and then put in the replacement.

2. I take his word for it and he puts in the new transmission. I pay.

3. I take his word for it and I'm able to prove to the Firestone claims inspector that a broken CV axle can be hell on an AWD system and give Firestone the bill as they would be liable. Bottom line is, I paid Firestone a ton of money for an end-to-end inspection, maintenance, and repair and < 70 miles later it broke down and I have proof of an improperly installed CV axle. I don't blame people for their mistakes but I do expect them to pay for them.

Right now I'm thinking option 3 is best.
Ahh didn't realize it was out already. OOUCH... I also agree with option 3, but you better be able to talk your ass off. I'd become really familiar with that drive train so it's obvious you know more than the inspector (who was probably a mechanic at one point).
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Old 06-29-2012, 11:37 AM   #64
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Old 06-29-2012, 12:20 PM   #65
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If an axle shaft popped out, you will not go anywhere.

Go with $100 Auto Zone rebuilt shafts., many have used then with good results.

My guess is the shaft was not fully seated, should be no damage.
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Old 06-29-2012, 03:55 PM   #66
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Feel your pain op. Also think the option 3 is best for you and hope Firestone will pay at least half of the repair cost.
I paid a lot of repairing cost for my first car(Ford Tempo). And that forced me to learn diy. I really like to read car forum and diy (may be 50%) of my cars now. With some diy experience, I can say I am brave or proud or it is fun to keep my E46.
I am an IT guy as well. Lol
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Last edited by 330Lover_; 06-29-2012 at 05:43 PM.
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Old 06-29-2012, 04:24 PM   #67
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This is what I would like to do to both your mechanics. Starting at 18 seconds.
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Old 06-29-2012, 08:38 PM   #68
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Wow, raped.
It sounds like you got raped but it makes sense when you brake down the cost. Fuel Service Tune Up- Spark Plugs-50$(my price), Spark Plug Boots-10$ Labor by the book calls for 1.3hr. A/C Belt-32.98 Time-.5hr Serp Belt-32.98 Time-1.1hr, Brake Flush Fluid-15$ Time-1.4hr, Front Right Tie Rod-165.33$ Time-.8hr CV Joint Replacment-Price? Time 2.2hr, CAB Replacement-180$ Time-2.3hr, Alignment(4wheel)-1.7hr. Total time 11.3 hours of labor and lets say the labor rate there was 150$ so 11.3*150=1,695$ plus the parts which on some i was generous you have to remember every place is going to mark up there prices so granted internet prices on these parts are cheaper. I don't agree with the labor rate but hey its life, the bmw shop here charges about 180 an hour so its not cheap. Just wanted to break down some times and prices so you guys can get a better understanding on how shops work.
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Old 06-30-2012, 09:51 AM   #69
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Dude, sorry about the problems. Your issue just gives the rest of us here more information, so all is not lost. So any update from the Firestone guy?

Last edited by Fatrusty; 06-30-2012 at 09:52 AM.
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Old 07-04-2012, 06:46 AM   #70
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Any update to this?
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Old 07-04-2012, 07:43 AM   #71
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Old 07-05-2012, 09:30 AM   #72
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Firestone hasn't sent out a claims agent yet to inspect the vehicle. I sent the claim in at 9AM on 6/29 so talk about horrible service. Firestone finally called me this morning and they said they will have an independent inspector come out either today or tomorrow. I have the new shop halting work until they get out there.

I've attached some pics of the CV axle installation they botched.
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Old 07-05-2012, 09:33 AM   #73
gvg5004
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Originally Posted by bernie21614 View Post
It sounds like you got raped but it makes sense when you brake down the cost. Fuel Service Tune Up- Spark Plugs-50$(my price), Spark Plug Boots-10$ Labor by the book calls for 1.3hr. A/C Belt-32.98 Time-.5hr Serp Belt-32.98 Time-1.1hr, Brake Flush Fluid-15$ Time-1.4hr, Front Right Tie Rod-165.33$ Time-.8hr CV Joint Replacment-Price? Time 2.2hr, CAB Replacement-180$ Time-2.3hr, Alignment(4wheel)-1.7hr. Total time 11.3 hours of labor and lets say the labor rate there was 150$ so 11.3*150=1,695$ plus the parts which on some i was generous you have to remember every place is going to mark up there prices so granted internet prices on these parts are cheaper. I don't agree with the labor rate but hey its life, the bmw shop here charges about 180 an hour so its not cheap. Just wanted to break down some times and prices so you guys can get a better understanding on how shops work.
Bernie,

Thanks for the breakdown, I appreciate it. $150 an hour for Firestone labor sounds high though, time to start googling.
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Old 07-05-2012, 12:45 PM   #74
jasonbimmer
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Originally Posted by gvg5004 View Post
Firestone hasn't sent out a claims agent yet to inspect the vehicle. I sent the claim in at 9AM on 6/29 so talk about horrible service. Firestone finally called me this morning and they said they will have an independent inspector come out either today or tomorrow. I have the new shop halting work until they get out there.

I've attached some pics of the CV axle installation they botched.
seems like the axle was too short and got pulled out the diff.
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Old 07-05-2012, 07:22 PM   #75
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When the axle came out did you loose the trans fluid as well? If so viola cooked trans.......

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Old 07-06-2012, 11:36 AM   #76
gvg5004
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conclusion:

what caused the transmission to break is that the parking pawl broke and went into the transmission causing it to break. Looks like Firestone will deny my claim but I'm going to fight it.

If they had not improperly installed the CV axle then it would not have caused the series of events that happened that caused the parking pawl to break.
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Old 07-06-2012, 12:14 PM   #77
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I have not worked on an xi, however, is it possible that they somehow stressed the parking pawl when trying to remove the axle nut?? Maybe they did not use an impact but brute force with a breaker bar??

Could be a good offe nsive argument in any case?
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Old 07-06-2012, 12:23 PM   #78
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Quote:
Originally Posted by gvg5004 View Post
conclusion:

what caused the transmission to break is that the parking pawl broke and went into the transmission causing it to break. Looks like Firestone will deny my claim but I'm going to fight it.

If they had not improperly installed the CV axle then it would not have caused the series of events that happened that caused the parking pawl to break.
That really stinks. Fight it tooth and nail, they should have never touched your car had they not known what they were doing. Guess looking forward I would find a good Indy or just take it to the dealership.
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Old 07-06-2012, 12:33 PM   #79
gvg5004
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Quote:
Originally Posted by jfoj View Post
I have not worked on an xi, however, is it possible that they somehow stressed the parking pawl when trying to remove the axle nut?? Maybe they did not use an impact but brute force with a breaker bar??

Could be a good offe nsive argument in any case?
I have no idea but I appreciate giving me ammo for the argument. I never put my car in park while its in motion. If there is even a hint of an incline or decline when I park I always put it in neutral, engage p brake, then put it in park. I treat my car with respect so it's likely that they stressed it when performing the CV axle install.

What are the ways a parking pawl can break? Besides putting the vehicle in park when the vehicle is in motion? I did not do this when the CV axle popped out...
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Old 07-06-2012, 12:47 PM   #80
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When the CV popped out,you coasted to a stop,but your transmission was still freewheeling in gear even if it was at idle. Then I assume you put it in park,causing it to snap. (Trans was spinning as if you were still moving)You would have had to shut the ignition off and allow transmission internals to stop rotating and then put it in park to have prevented that damage. An average driver would not think of that within the time that the failure occurred.
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