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Old 09-17-2012, 11:33 AM   #1
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Service charges at restaurants

I hate eating at some restaurants where they tack on a service charge to my bill. I noticed this especially in Chinese restaurants. I haven't seen them at any other restaurants. Now I am not complaining about tipping as I have no problems tipping, usually generously. But I always thought tips were earned and is a courtesy gesture to the server and not a mandatory service charge. I don't like this setup because now the waiters do not have a reason to try to earn their tips. Also customers can accidently double-tip because they might not be aware there is a service charge added to the bill and end up paying a tip on top of the service charge.
Instead of banning big sugary drinks in NY, they should be banning serivces charges in restaurants
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Old 09-17-2012, 11:36 AM   #2
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Just the tip. Just for a second.
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Old 09-17-2012, 11:36 AM   #3
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The only time I've noticed this is eating out with parties of 6 or more where gratuity is added to your bill.
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Old 09-17-2012, 12:04 PM   #4
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I have only noticed this in Chinese restaurants. What sucks also is usually the waiters don't keep the service charges or tips in Chinese restaurants.
The damn restaurant owner usually keeps it. Cheap Axxholes.
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Old 09-17-2012, 12:05 PM   #5
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Old 09-17-2012, 12:22 PM   #6
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Old 09-17-2012, 01:30 PM   #7
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i know what you mean. but for the most part, food service people hate me, so now it's expected. these days it's all about the supermarket deli and self check-out.

the few times i eat out and get bad service, i take it as a compliment. normal people just can't resist zucking with a superstar lol
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Old 09-17-2012, 02:00 PM   #8
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I have never seen a service fee being charged in Chinese restaurants. Must be a NY thing.

Around here they'll be lucky to get 10% in tips. And that's divided amongst the waiter/cooks.
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Old 09-17-2012, 04:31 PM   #9
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I have never seen a service fee being charged in Chinese restaurants. Must be a NY thing.

Around here they'll be lucky to get 10% in tips. And that's divided amongst the waiter/cooks.
Very common in places with foreign visitors who don't know about tipping. South Beach always has tips included. I tried to subtract the 20%, but they still charged me!
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Old 09-17-2012, 04:45 PM   #10
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Place in Buckhead gratted my ass 18% when it was the lady and me only. I don't understand this for parties <6 TBH
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Old 09-18-2012, 09:00 AM   #11
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I got hit with 17% gratuity at Applebees's in Times Square this weekend. I thought it was BS. Gratuity should be based on service and food, not something mandatory.
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Old 09-18-2012, 09:03 AM   #12
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TIPS = To Insure Proper Service.


I can't stand people in the service industry expecting a tip. Earn it.

It's not my job to subsidize your career choice.

Earn it.
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Old 09-18-2012, 09:07 AM   #13
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TIPS = To Insure Proper Service.


I can't stand people in the service industry expecting a tip. Earn it.

It's not my job to subsidize your career choice.

Earn it.
If that were the actual acronym it would be TEPS since "insure" doesn't make sense.


Insure =|= Ensure
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Old 09-18-2012, 09:15 AM   #14
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It should of been stated on the menu. If its not stated anywhere, you don't have to pay it.
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Old 09-18-2012, 10:02 AM   #15
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TIPS = To Insure Proper Service.


I can't stand people in the service industry expecting a tip. Earn it.

It's not my job to subsidize your career choice.

Earn it.
Makes exactly zero sense. Even if it were TEPS, as stated above, that would imply that you were tipping prior to the transaction so that you would ensure that you received proper service.
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Old 09-18-2012, 10:08 AM   #16
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I look young and waiters in general are a pain in the ass to deal with. They give me shitty service because they think I'm a shitty tipper, or give me some kind of attitude that isn't on par with how they should be acting. For some reason, Chick-Fil-A has better service than most places I visit. I have no problem dropping $20 for $60 worth of food if the service is right.

Starbucks in Orange County is even worse since you get the "entitled college kid" baristas.

tl;dr **** 80% of you waiters and baristas.
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Old 09-18-2012, 10:22 AM   #17
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Makes exactly zero sense. Even if it were TEPS, as stated above, that would imply that you were tipping prior to the transaction so that you would ensure that you received proper service.
I agree, Maybe I didn't explain it well enough.

TIPS = too insure proper service is the motto I hear a lot of folks in the service industry preaching. They are under the impression that you are going to tip 20% to INSURE the fact you have proper service. I brought that up the first time and one of them explained it as "reverse insurance"..as if nothing happens I still pay the "payment" but if they have shitty service I pull from the pile.

I had no idea what they were talking about, but then again, they are the ones serving me TexMex.




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Originally Posted by v8 5 View Post
I look young and waiters in general are a pain in the ass to deal with. They give me shitty service because they think I'm a shitty tipper, or give me some kind of attitude that isn't on par with how they should be acting. For some reason, Chick-Fil-A has better service than most places I visit. I have no problem dropping $20 for $60 worth of food if the service is right.

Starbucks in Orange County is even worse since you get the "entitled college kid" baristas.

tl;dr **** 80% of you waiters and baristas.

I hate people in the service industry. Their attitude warrants their lifestyle. Not everyone can be an astronaut.

Last edited by yousharenow; 09-18-2012 at 10:23 AM.
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Old 09-18-2012, 10:24 AM   #18
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I hate people in the service industry. Their attitude warrants their lifestyle. Not everyone can be an astronaut.
There are people in the service industry that deserve so much more, and do an excellent job at what they're supposed to do. Problem is, 3/4 times you're dealing with somebody who hates their job, and hates the customer.
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Old 09-18-2012, 10:26 AM   #19
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I worked in the service industry all through college (and a little after when I got my first big boy job) and loved it. Generalizing the entire service industry isn't at all accurate, either. It makes as much sense as saying "all lawyers are pricks", or "all engineers are nerds", etc., etc.
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Old 09-18-2012, 10:36 AM   #20
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I worked in the service industry all through college (and a little after when I got my first big boy job) and loved it. Generalizing the entire service industry isn't at all accurate, either. It makes as much sense as saying "all lawyers are pricks", or "all engineers are nerds", etc., etc.
Yeah, but you are preaching the exception rather than the rule. I had THE BEST bartender I've ever had at PapaDeux in Houston on Sunday. Left the girl 30%, I wish more were like her.

I tip for service, not expectation. I hate the overall expectation that I am to subsidize your career choice. If you are sh!t, and I leave a crummy tip, there is no thinking about what the server did wrong, I'm just simply a pr!ck and sh!tty tipper.

That kind of attitude is why you are serving me food.
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