Job Posting - Customer Service Rep

Customer Service Rep & Sales Assistant

We are seeking a full time qualified Customer Service Rep & Sales Assistant to offer full support to our customers and sales team. Qualified candidates must possess extremely strong organizational skills, be professional and well-spoken via phone and email, thrive in a fast paced environment, possess strong customer service skills, handle high call and email volume, be self-motivated, goal orientated, and eager to learn. Chosen candidate must be able to apply their skillsets in order to offer a high level of support to both internal and external contacts. This is a Customer Service focused position with Sales Assistant duties as well.

We are a fast paced company with a young, energetic, professional team in the automotive industry. This is a great opportunity to join a proven company with double digit sales growth the last 4 consecutive years.

Responsibilities (including but not limited to)
• Provide high levels of customer support
• Provide high levels of support to your assigned Sales Rep and their clients
• Assist in maintaining and growing new and existing clientele
• Handle high volume of phone calls and emails in a professional manner
• Consult with Sales Team and Product Development team to adequately respond to customer inquiries
• File and follow up with claims with shipping carriers
• Coordinate, communicate, and upkeep customer issues
• Contribute to weekly meetings to improve overall work and customer experiences
• Very light travel and some weekends required
• Heavy Data Entry
• Back up Receptionist
• Retail Sales (Commission Opportunities)

Skills and Qualifications
• Minimum 3 years sales or customer service experience
• Track record for excellent customer service
• Extremely goal orientated and focused
• Strong organizational skills
• Knowledge of aftermarket automotive industry preferred but not required
• Experience in data entry
• Excellent communication and people skills
• Ability to multitask
• Proficient in MS Outlook, Excel, and Word
• Type minimum of 40 WPM

Compensation & Benefits
• $12.00 - $13.00 Per Hour (DOE)
• Annual Bonus
• Paid Time Off
• 401K
• Commission Opportunities
• Room for Growth

NOTE: PLEASE DO NOT CALL. OUR HIRING MANAGER IS OFFSITE.

EMAIL YOUR RESUMES TO: employment@extremedimensions.com