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Old 10-25-2012, 04:15 PM   #1
GlockMan
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Why I Love CarMax

As many of you know, I have praised CarMax on here for years.

Everyone has their own opinion, but mine is based on actually dealing with them.

I have bought 5 cars/trucks from them and sold them 4.

My latest experience is with their repair and extended warranty.

I almost always buy THEIR warranty on my cars. THEIR extended warranty is much better than most. Here are few reasons why.

They are decently priced $1500-$2500 based on year, mileage, and length of warranty, etc.

You can take your car to CarMax or any OEM dealer for service. $50 deduct for CarMax, $75 or $100 for dealership PER VISIT NOT PER REPAIR.

So, yes, you could buy a Porsche from CarMax and get it serviced at the Porsche dealer under extended warranty.

Extended warranties are transferable or refundable when you sell your car. Say you buy a 4 year old Porsche and extended warranty for 5 years for $3000. 2.5 years later you trade it in or sell it, they will send you a check for $1500 no matter how many repairs you had covered by them. No BS. I have done it several times.

Anyway, today, I got a call that my truck repairs are done.

New power steering pump
New rack and pinion system
New gas cap assembly
Full Inspection
and I don't know what else yet (have not picked it up yet)

Total: $2000+
My cost: $50.

I really don't know how much better a used car dealership could be.

Of course, it is just my opinion.

To each their own.
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Old 10-25-2012, 04:18 PM   #2
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I need to see the CarFlaps.
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Old 10-25-2012, 04:20 PM   #3
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My father in law has purchased one from Carmax in Florida, and I'm always jealous we don't have them up here in the northeast. Love their car search engine and the fact that they can basically get any car from any carmax dealer within a day or two for you. Thanks for the rest of the items you noted that I was completely unaware of!

I've had the BMW CPO warranty too, and it is $50 deduct PER ITEM, which blows monkey butler ass.
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Old 10-25-2012, 04:31 PM   #4
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Old 10-25-2012, 04:40 PM   #5
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Quote:
Originally Posted by GlockMan View Post
As many of you know, I have praised CarMax on here for years.

Everyone has their own opinion, but mine is based on actually dealing with them.

I have bought 5 cars/trucks from them and sold them 4.

My latest experience is with their repair and extended warranty.

I almost always buy THEIR warranty on my cars. THEIR extended warranty is much better than most. Here are few reasons why.

They are decently priced $1500-$2500 based on year, mileage, and length of warranty, etc.

You can take your car to CarMax or any OEM dealer for service. $50 deduct for CarMax, $75 or $100 for dealership PER VISIT NOT PER REPAIR.

So, yes, you could buy a Porsche from CarMax and get it serviced at the Porsche dealer under extended warranty.

Extended warranties are transferable or refundable when you sell your car. Say you buy a 4 year old Porsche and extended warranty for 5 years for $3000. 2.5 years later you trade it in or sell it, they will send you a check for $1500 no matter how many repairs you had covered by them. No BS. I have done it several times.

Anyway, today, I got a call that my truck repairs are done.

New power steering pump
New rack and pinion system
New gas cap assembly
Full Inspection
and I don't know what else yet (have not picked it up yet)

Total: $2000+
My cost: $50.

I really don't know how much better a used car dealership could be.

Of course, it is just my opinion.

To each their own.
Not to rain on your parade, but that's exactly the same as our program here at Nissan. Except we don't have mileage caps on our warranties (and it's always a flat $50).
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Old 10-25-2012, 04:41 PM   #6
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I've always found them to be over priced but that warranty aspect is attractive. It's certainly some peace of mind.
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Old 10-25-2012, 04:46 PM   #7
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Quote:
Originally Posted by benjamin1 View Post
Not to rain on your parade, but that's exactly the same as our program here at Nissan. Except we don't have mileage caps on our warranties (and it's always a flat $50).
Werd.

I have the extended warranty from Honda which is provided by a third party. Flat fee is $20 of total invoice. Covers everything. Costed me only 1k. Had only used it once last month which the total bill came out to around $17xx.xx. I only had to pay the deductible, 20 bucks.

Aren't all extended warranty is provided by third party only?
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Old 10-25-2012, 05:31 PM   #8
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Rain rain rain.

I can find any car I want without dealing with the bs at a normal dealer.
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Old 10-25-2012, 05:34 PM   #9
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Quote:
Originally Posted by GlockMan View Post
As many of you know, I have praised CarMax on here for years.

Everyone has their own opinion, but mine is based on actually dealing with them.

I have bought 5 cars/trucks from them and sold them 4.

My latest experience is with their repair and extended warranty.

I almost always buy THEIR warranty on my cars. THEIR extended warranty is much better than most. Here are few reasons why.

They are decently priced $1500-$2500 based on year, mileage, and length of warranty, etc.

You can take your car to CarMax or any OEM dealer for service. $50 deduct for CarMax, $75 or $100 for dealership PER VISIT NOT PER REPAIR.

So, yes, you could buy a Porsche from CarMax and get it serviced at the Porsche dealer under extended warranty.

Extended warranties are transferable or refundable when you sell your car. Say you buy a 4 year old Porsche and extended warranty for 5 years for $3000. 2.5 years later you trade it in or sell it, they will send you a check for $1500 no matter how many repairs you had covered by them. No BS. I have done it several times.

Anyway, today, I got a call that my truck repairs are done.

New power steering pump
New rack and pinion system
New gas cap assembly
Full Inspection
and I don't know what else yet (have not picked it up yet)

Total: $2000+
My cost: $50.

I really don't know how much better a used car dealership could be.

Of course, it is just my opinion.

To each their own.

i think your warranty (or repair cost) is $3050.00. ?
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Old 10-25-2012, 05:35 PM   #10
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Quote:
Originally Posted by GlockMan View Post
As many of you know, I have praised CarMax on here for years.

Everyone has their own opinion, but mine is based on actually dealing with them.

I have bought 5 cars/trucks from them and sold them 4.

My latest experience is with their repair and extended warranty.

I almost always buy THEIR warranty on my cars. THEIR extended warranty is much better than most. Here are few reasons why.

They are decently priced $1500-$2500 based on year, mileage, and length of warranty, etc.

You can take your car to CarMax or any OEM dealer for service. $50 deduct for CarMax, $75 or $100 for dealership PER VISIT NOT PER REPAIR.

So, yes, you could buy a Porsche from CarMax and get it serviced at the Porsche dealer under extended warranty.

Extended warranties are transferable or refundable when you sell your car. Say you buy a 4 year old Porsche and extended warranty for 5 years for $3000. 2.5 years later you trade it in or sell it, they will send you a check for $1500 no matter how many repairs you had covered by them. No BS. I have done it several times.

Anyway, today, I got a call that my truck repairs are done.

New power steering pump
New rack and pinion system
New gas cap assembly
Full Inspection
and I don't know what else yet (have not picked it up yet)

Total: $2000+
My cost: $50.

I really don't know how much better a used car dealership could be.

Of course, it is just my opinion.

To each their own.
Your cost is really $50 dollars plus what you paid for the warranty. So if you Paid $2500.00 for the warranty your still in the red if it expires tomorrow. If you paid 1500 you made out.
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Old 10-25-2012, 05:38 PM   #11
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Quote:
Originally Posted by GlockMan View Post
Rain rain rain.

I can find any car I want without dealing with the bs at a normal dealer.
We've purchased 3 BMWs and 1 Toyota from Carmax. My experience have been excellent. Extended Warranty repairs were done in a timely manner and all I've paid was $50 for each visit. Warranty paid for itself and definitely more.

I hate the hassle of dealing with normal car dealerships.
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Last edited by kyle808; 10-25-2012 at 05:39 PM.
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Old 10-25-2012, 05:57 PM   #12
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Quote:
Originally Posted by trizzuth View Post
My father in law has purchased one from Carmax in Florida, and I'm always jealous we don't have them up here in the northeast. Love their car search engine and the fact that they can basically get any car from any carmax dealer within a day or two for you. Thanks for the rest of the items you noted that I was completely unaware of!

I've had the BMW CPO warranty too, and it is $50 deduct PER ITEM, which blows monkey butler ass.
That's weird. My X5 that just had some repairs done under CPO was $50 for all repairs together, not per item.
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Old 10-25-2012, 06:08 PM   #13
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had 2 friends who bought vehicles there.... one returned the car w/ minimum hassle due to problems, the other had major problems and was forced to enter a lawsuit until they finally caved.

Last edited by pancakes; 10-25-2012 at 06:08 PM.
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Old 10-25-2012, 06:17 PM   #14
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you cant haggle prices and theirs are in the stratosphere...
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Old 10-25-2012, 06:19 PM   #15
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Originally Posted by monkeyjuice5150 View Post
Werd.

I have the extended warranty from Honda which is provided by a third party. Flat fee is $20 of total invoice. Covers everything. Costed me only 1k. Had only used it once last month which the total bill came out to around $17xx.xx. I only had to pay the deductible, 20 bucks.

Aren't all extended warranty is provided by third party only?
Which warranty do you have? Are you sure you have the Honda one? Dealers have been known to lie. Honda Care (not Honda Sentinel and some other ones) is administered by Honda. Honda owned, run, etc. That's why it connects to all Honda dealer computers.

I think you got ripped off by your dealer. The real Honda extended warranty has either a $0 deductible or a $100 one.

As for CarMax, I haven't been impressed with their pricing. Either the price they offer for your car (been lower than trade in offers from dealers in my experience) or the price they're selling the car for.

Last edited by guest1008; 10-25-2012 at 06:20 PM.
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Old 10-25-2012, 06:22 PM   #16
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Having friends that worked at CarMax and seeing a lot of the cars first hand... You aren't getting great cars the majority of the time. It's become a great place to pawn off garbage. I'd sell to carmax but it would be a very hard sell for me to buy from there.
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Old 10-25-2012, 06:31 PM   #17
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you cant haggle prices and theirs are in the stratosphere...
Absolutely wrong.

Each location sets their own prices.

You can shop the entire country and have it sent to you.

I had my 330ci sent from Indy to Florida for 500. It was thousands cheaper than local and they gave me more than I could sell it for private or trade in when I sold it back to them.

I had a truck shipped from Miami to Orlando for free. It was 5k less than local.

It's all about supply and demand.

Perhaps on average they are higher, but they are also higher in quality with a return policy.

You can get an outstanding deal with just a little research and no bs arguing.
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Last edited by GlockMan; 10-25-2012 at 06:35 PM.
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Old 10-25-2012, 06:33 PM   #18
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Having friends that worked at CarMax and seeing a lot of the cars first hand... You aren't getting great cars the majority of the time. It's become a great place to pawn off garbage. I'd sell to carmax but it would be a very hard sell for me to buy from there.
Opposed to all other used car dealers. Lol.

They only sell 1/3 of what they buy. They pawn their garbage off to other dealers.

...................................

Anyway, I made this thread to state my experience not to debate. I have been happy with them and many people ask about them.

Just my opinion based on 9 transactions with them not hearsay.
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2007 Chevy Suburban LT 4x4 with Nav/Bose/DVD/JL (works for me)
1968 Ford Mustang with Polk/ADS (my first car)

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Last edited by GlockMan; 10-25-2012 at 06:48 PM.
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Old 10-25-2012, 07:26 PM   #19
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They aren't a bad company and I don't think anyone here is bashing carmax, just don't think that their extended warranty is better than what dealerships can offer.
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Old 10-25-2012, 07:32 PM   #20
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had 2 friends who bought vehicles there.... one returned the car w/ minimum hassle due to problems, the other had major problems and was forced to enter a lawsuit until they finally caved.
And from the sounds of it, OP didnt too well either with his purchase. He had ALOT of repairs done if its a newer car he bought from carmax.
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