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Old 10-18-2019, 05:08 PM   #81
wfx32
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621372 miles (999999KM) on 2000 323ci cluster mileage maxed out now what?

Quote:
Originally Posted by kburger View Post
BMWNA denied my request for help with this. Typical. So i guess i'll just use ultraguage to keep track of mileage. This is a defect in the cluster bmw should fix it free.

yeah i think we are all expecting that initial bmw response .. so thatís why some cca intervention and/or media pressure might be helpful here.

iím also hoping that someone takes this case as the impetus or legal reason to crack the cluster. . problem is that we are all fans of the car, and we donít want to see a lot of used cars with bogus mileage on the market.

what i would like to see is a solution that allows the /addition/ of miles but not *subtraction. not sure if that can be done with a dme or cluster fix. my guess is that both would have to be patched somehow.

Last edited by wfx32; 10-20-2019 at 10:48 AM.
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Old 10-18-2019, 11:26 PM   #82
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Originally Posted by kburger View Post
BMWNA denied my request for help with this. Typical. So i guess i'll just use ultraguage to keep track of mileage. This is a defect in the cluster bmw should fix it free.
Technically, this is a built-in limitation, not a defect, one that only affects a very select group of BMW owners.
For this exact reason BMWNA should find a way to make it up to you, instead of treating you like a guy calling them about a cracked differential carrier mounting point...
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Old 10-20-2019, 04:48 AM   #83
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Originally Posted by Megalocnus View Post
Technically, this is a built-in limitation, not a defect, one that only affects a very select group of BMW owners.
For this exact reason BMWNA should find a way to make it up to you, instead of treating you like a guy calling them about a cracked differential carrier mounting point...
true that mega. I got a pm from the editor of bimmerlife. Looks like they are gonna do a story on it. Should help me with bmwna. I'm a tech by trade issues like this are a pain the first time. But once they figure out the fix (thats the hard part), then get it setup, should be cookie cutter for future issues.
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Old 10-20-2019, 04:49 AM   #84
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Oh, btw, my dealer did tell me what they wanted to do for the "fix". Just don't know if this is the only way to fix it. My dealer wants to put in a brand new cluster and set it to 0, program it to my car (sync to modules), then they do some kind of note for the vin saying its a rollover. I'm just not sure going forward if thats what they actually will do.

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Old 10-20-2019, 05:50 AM   #85
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In my opinion the rollover is the best option. It keeps you nice and official and you get to continue logging miles. I don't think dealer tools allow setting the mileage at all so unfortunately you probably won't be able to do something like pretend the rollover happened at 500,000 to make the math easier for your local DMV. I just hope they gift the cluster to you and don't try making you pay dealer prices for it.

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Old 10-20-2019, 09:28 AM   #86
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I don't think they'll successfully set it to 0. Generally as soon as the vin is programmed into these things, they pull the mileage from the LCM. I suspect yours will read 186k miles right off the bat.
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Old 10-20-2019, 10:56 AM   #87
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Originally Posted by kburger View Post
I got a pm from the editor of bimmerlife. Looks like they are gonna do a story on it. Should help me with bmwna.

thatís great news. if not possible to pressure bmw into an official fix, then at least the story may generate more feedback and ideas on a workaround.
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Old 10-20-2019, 01:11 PM   #88
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I don't think they'll successfully set it to 0. Generally as soon as the vin is programmed into these things, they pull the mileage from the LCM. I suspect yours will read 186k miles right off the bat.
Yes, they would of course need to supply all of the modules that store mileage at the same time. That's quite a big ask for BMW to supply. It's funny how we have the tools needed to do this sort of thing quickly and easily but it must be a significant investment of both time and money for this to be done officially. And if they screw up the order in which they change the parts the new modules will be irreversibly (for them) set to the highest value too. Imagine the bureaucratic effort needed for BMW to write out an official work instruction to put this together for a single individual. Definitely a big ask from them.

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Old 10-20-2019, 09:25 PM   #89
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Yes, they would of course need to supply all of the modules that store mileage at the same time. That's quite a big ask for BMW to supply. It's funny how we have the tools needed to do this sort of thing quickly and easily but it must be a significant investment of both time and money for this to be done officially. And if they screw up the order in which they change the parts the new modules will be irreversibly (for them) set to the highest value too. Imagine the bureaucratic effort needed for BMW to write out an official work instruction to put this together for a single individual. Definitely a big ask from them.

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true that dutch. So like i said earlier, my dealer told me what the wanted to do. But i'm thinking more people will have the same problem, no? So they need to use me as the "guinea pig", and figure out the best/easiest way to resolve this. I need to keep logging miles "legally/legitimately". I will keep posting here as this progresses i see the interest here people are watching. If i dont post nothing is happening. Enjoying the conversation though you folks are smart
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Old 10-21-2019, 01:31 AM   #90
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It may be worth trying to make noise elsewhere. Forgive me because I am young and don't have to deal with anything of that magnitude, and this situation is definitely unique, but it may be worth reaching out to say, the attorney general and saying how you're afraid of the legality issues involved with registering your car and such, and how unhelpful the dealer is, and how they are making a manufacturing error/issue as a point to try to empty your wallet just to keep your vehicle road legal.

To be blatantly honest, I just see on Legal advice and Reddit that when all else fails with issues with large businesses, things just magically find a way to be resolved once noise is made upstairs. Watching closely and good luck
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Old 10-21-2019, 11:56 AM   #91
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Originally Posted by YoitsTmac View Post
It may be worth trying to make noise elsewhere. Forgive me because I am young and don't have to deal with anything of that magnitude, and this situation is definitely unique, but it may be worth reaching out to say, the attorney general and saying how you're afraid of the legality issues involved with registering your car and such, and how unhelpful the dealer is, and how they are making a manufacturing error/issue as a point to try to empty your wallet just to keep your vehicle road legal.

To be blatantly honest, I just see on Legal advice and Reddit that when all else fails with issues with large businesses, things just magically find a way to be resolved once noise is made upstairs. Watching closely and good luck
I don't think much will come of it. This isn't the first car for something like this to happen to (in fact I think some older Corollas stop counting at 299,999), and the general expectation with digital clusters has been that they'll stop counting at some point. Whether that's at 621xxx or 999,999 doesn't really make a material difference. Legally all that will happen is the same thing that happens to anything else - just brand the title as true mileage unknown and be done with it.

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true that dutch. So like i said earlier, my dealer told me what the wanted to do. But i'm thinking more people will have the same problem, no? So they need to use me as the "guinea pig", and figure out the best/easiest way to resolve this. I need to keep logging miles "legally/legitimately". I will keep posting here as this progresses i see the interest here people are watching. If i dont post nothing is happening. Enjoying the conversation though you folks are smart
As long as you can arrange it so that you don't pay anything unless they successfully set the mileage to zero there's probably no risk. But I'd bet my kidney that there won't be an official fix of any sort.
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Old 10-21-2019, 12:59 PM   #92
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BMW should be ashamed that it didn't think their cars would be loved and cared for so much that they'd make it past 999,999 kilometers. For shame, BMW.

I hope there's a software fix. Any chance you can reconfigure each space on the cluster to be 10X --in effect, getting rid of single miles...at least you'd see mileage increased...(obviously I have no idea what the code is hiding behind our cluster.)
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Old 10-21-2019, 01:24 PM   #93
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Any chance you can reconfigure each space on the cluster to be 10X --in effect, getting rid of single miles...at least you'd see mileage increased...(obviously I have no idea what the code is hiding behind our cluster.)
that's a nice idea .. and might be better visually than a fixed offset / rollover..

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So if the "mileage data field" (or whatever its called) in the instrument cluster or eeprom had one more bit (21 bits instead of just 20) with which to store the value, then would it be able to keep counting up to 2,097,120 kms or about 2 million kms?
so which of the modules store the mileage and would need to be modified to support the additional bit (DME, LCM, EWS, the cluster itself?).
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Old 10-21-2019, 02:19 PM   #94
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but unfortunately i think you could read 49 USC 32703 as forbidding a well intentioned fix to the problem with the "designed tolerance":

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A person may not-
(1) advertise for sale, sell, use, install, or have installed, a device that makes an odometer of a motor vehicle register a mileage different from the mileage the vehicle was driven, as registered by the odometer within the designed tolerance of the manufacturer of the odometer;
(2) disconnect, reset, alter, or have disconnected, reset, or altered, an odometer of a motor vehicle intending to change the mileage registered by the odometer;
https://www.roadandtrack.com/car-cul...legal-illegal/

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Old 10-21-2019, 07:02 PM   #95
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that's a nice idea .. and might be better visually than a fixed offset / rollover..



so which of the modules store the mileage and would need to be modified to support the additional bit (DME, LCM, EWS, the cluster itself?).
i know the cluter and lcm store the mileage. and its designed to activate the tamper dot if someone attempts to falsify the mileage. but like most technology today its designed to help but in the long run it hurts people trying to do things legitimately. great posts guys keep it comin
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Old 10-21-2019, 08:34 PM   #96
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i know the cluter and lcm store the mileage. and its designed to activate the tamper dot if someone attempts to falsify the mileage. but like most technology today its designed to help but in the long run it hurts people trying to do things legitimately. great posts guys keep it comin
Mileage discrepancy actually will never set off the tamper dot. It's only a VIN mismatch that would set it off.
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