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Old 08-22-2017, 03:01 AM   #1
Onizukachan
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@ECS Tuning - window regulator failed after 4 months!!!

Yep, I bought the regulator that is supposedly upgraded and lifetime warrantied on February 24.
https://www.ecstuning.com/b-uro-prem...37020659prm~u/
4 months later, on June 27th, it started crunching on the way down so I stopped and with extra hand effort got the window back up.
Figured I'd deal with it later, with a new infant spare time is nil.
But I accidentally hit the down button tonight and now I have to deal with it.
Tonight. Because rain is forecast for tomorrow.

Disappointed doesn't begin to cover it.
I couldn't find a contact link, but would appreciate some contact back to figure out how we can get this obviously defective part changed out.
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Old 08-22-2017, 09:37 AM   #2
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Old 08-23-2017, 01:51 PM   #3
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Onizukachan if you haven't contacted my CS staff yet please do, they'll be happy to assist in getting a replacement out to you, or feel free to shoot me a PM with the order number and I'll get the ball rolling for you.

-James
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